A:AnswerHello, we apologize for the inconvenience that you have been experiencing. Please email us at onlinesupport@sharpsec.com so that we can look into this for you.
A:AnswerHello, the recommendation is to connect all speakers to the unit for the unit to be played within specification. If you have any further questions or concerns, please feel free to email us at onlinesupport@sharpsec.com.
A:AnswerYou probably had a short circut , or your device was struck by lightning... Milly. Every time I go and buy a product at Best Buy, I usually add a insurance policy to the purchase. It cost about twenty to thirty dollars more, but it is well worth it. In case the product is damage or doesn't work... hello to a brand new product for FREE!!!
A:AnswerHello, the Bluetooth technology that this unit uses is NFC, if the sound bar is compatible with this technology, then it should work, if not, it would not be compatible.
A:AnswerThe random play feature is an option that can be turned on or off. To cancel random play, you may press the Play Mode button on the unit to return to normal mode.
A:AnswerHello, the unit has a random play feature. The unit will randomly play songs on an individual CD until all songs have been played on that disc. Once all songs are completed on a disc, it will move on to the next CD tray and randomly play songs from the disc in that tray.
A:AnswerYes. I hooked up my system to my tv yesterday via Bluetooth and it did work, however the audio and video weren't in sync with each other. I'm trying to see if there's a way to do this and have it in sync.
A:AnswerHello, we apologies for the issue you are having and we are happy to assist. Kindly reach out to us via email at onlinesupport@sharpsec.com so that we may look into this for you.
