A:AnswerHello, yes, the unit has an AM and FM antenna. You do have the option of using an external FM antenna (75 ohms coaxial cable) for better reception.
A:AnswerWe are very sorry to hear that you are having this issue with your unit. We would love to look into this matter for you and help. You may reach out to us at [email protected] and reference case number 9446111 so we can help.
A:AnswerHello, please accept our sincere apologies for the inconvenience caused. We would love to look into this matter for you to see how best we can assist. Please email us at [email protected] and provide reference to case number 9445654 so that we can help. Please include the serial number for the CD player along with your name.
A:AnswerThe wires are too short to adequately separate these speakers for best sound quality. The connections for the wires are not standardized for simply adding an extension. Maybe the store has a solution for how to extend.
A:AnswerHello, we apologize for any inconvenience this may be causing you. If there is no response when the buttons on the remote are pressed, you may reach out to us via email at [email protected] so we may troubleshoot with you. Please reference case number 9438590.
A:AnswerHello, we are sorry you are going through this and we are happy to assist you. Kindly email us at [email protected] with reference to case number 9431387 so that we may look into this for you.
A:AnswerHello, this unit is still being manufactured and should be available as soon as possible. However, you can check with other local stores or an online store for this model unit.
A:AnswerHello, if you wish to cancel the Demo Mode, press the Demo button on the remote control once. The unit will enter the Bluetooth standby mode.
To cancel the Bluetooth standby mode, press the Eco button on the remote control. The unit will now enter the low power consumption mode and shut off.
A:AnswerWe are very sorry to hear that you are having this issue with your unit. We would love to look into this matter for you and help. Please email us at [email protected] and refer to the case number 9429049.
A:AnswerHello, please email us at [email protected] and provide reference to case number 9427973 so that we can look into your issue. Please include the model and serial number.
A:AnswerHello, you are able to connect an external device to the (audio in) 3.5 mini jack aux port at the front of the unit. When this is done the sound will output through the speakers of this unit. This unit does not support an optical connection.
