Questions & Answers

Name: Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue
Brand: Shokz
SKU: 6590116
Price: 149.99 USD
Availability: InStock
Rating: 4.6 (1272 reviews)

Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue

Model:: S820-ST-BY-US-326; |
SKU:: 6590116

User rating, 4.6 out of 5 stars with 1272 reviews.

Highly rated by customers for:

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$179.99

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QuestionAre you able to achieve a good-quality bass sound?
Asked 1 year ago by FRANK.
- Answer They have a very good sound. They are not as hard hitting as over the ear ones of course. I like them because you can adjust them to still be able to hear in an emergency,or can play music and have a conversation. You can try them at the store.
  Answered 1 year ago by Chuck
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QuestionIs this one for sale standard size or mini size ?
Asked 6 hours ago by Jojo.
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QuestionAre these good for PC gaming?
Asked 3 months ago by Gamer.
- Answer I woumd say it is
  Answered 1 month ago by THEUSOTRICKS
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QuestionWhy don't they play music continues lying?
Asked 3 months ago by corachi.
- Answer Hi there- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!
  Answered 2 months ago by Shokz
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QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?
Asked 3 months ago by IkeP.
- Answer If you use the app to put them into classic mode aka bone conduction and you wear earplugs then your set.
  Answered 2 months ago by TimothyC
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QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.
Asked 4 months ago by Richard.
- Answer Yes, any type c charger will work perfectly
  Answered 2 months ago by TimothyC
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QuestionWill this device’s warranty be available outside the USA?
Asked 5 months ago by Anonymous.
- Answer Hello- Shokz here! The warranty only applies within the US and Canada. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 2 months ago by Shokz
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Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested
Asked 7 months ago by drloyal7.
- Answer Hi there- Shokz here! The OpenRun Pro 2 charges with a USB-C cable that is included with the headphones. The USB-C charging block is not usually included. The difference between the Mini size and the Standard size is 0.83". Having at least a 1-inch gap between your head and the headband is normal. Some customers find that the OpenRun Mini provides a more snug fit and less stress on the back of the ears. A sizing guide can be found on our Shokz website. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 2 months ago by Shokz
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Questioncan they be use with a pacemaker
Asked 9 months ago by zoe.
- Answer Hi Zoe- Shokz here! Using Shokz OpenRun Pro 2 headphones with a pacemaker is generally safe as long as you maintain a safe distance and avoid placing them directly over the pacemaker site. When in doubt, consult with your doctor or cardiologist for personalized advice! Thank you.
  Answered 2 months ago by Shokz
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QuestionAre this buds good for gaming?
Asked 9 months ago by Moshe.
- Answer Hi there- Shokz here! While the OpenRun Pro 2 will technically pair with gaming systems (i.e., PlayStation, Xbox, etc.) we don’t recommend it because the lag is significant and would impact gameplay, overall. They may also require a Bluetooth adapter depending on the gaming system. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 2 months ago by Shokz
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QuestionWill it fit people with a head with a hat size 7 5/8" or people with big heads?
Asked 1 year ago by Jdubb.
- Answer Hello- Shokz here! We have a sizing guide available directly on our Shokz site to find the best fit for you. These are not adjustable. It's possible the OpenFit models may be a better fit for you, as they do not have a headband at all. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!
  Answered 2 months ago by Shokz
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QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?
Asked 1 year ago by Anonymous.
- Answer Hi there- Shokz here! Both the OpenRun Pro 2 and the OpenRun Pro have an IP rating of 55, meaning they are resistant to water splashes and sweat, but are not fully waterproof and should not be submerged in water. The OpenSwim and OpenSwim Pro are the only headphones that are fully waterproof and can be submerged in water. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionWhile using these at the gym, can I leave my phone in a locker and move around the gym freely without interruption of connection?
Asked 1 year ago by midge.
- Answer Unlikely. You’re limited by the limitations in Bluetooth range, not the phone or the Shokz. Bluetooth does not have long-range power (by design) so unless your locker is with 30 feet or so, no, they won’t work, or if they do, they’ll work sporadically.
  Answered 7 months ago by KDog
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QuestionDoes Best Buy carry the OpenRun Pro 2 mini size? I like the blue color very much.
Asked 1 year ago by OpenRunPro2Mini.
- Answer Hi there- Shokz here! We kindly ask that you reach out to BestBuy Customer Service directly so they may assist you with this information Thank you!
  Answered 2 months ago by Shokz
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QuestionIt is the standard version?
Asked 1 year ago by Josem.
- Answer Hi there- Shokz here! Yes, the size you have purchased is the standard size. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionDOES THESE HEADPHONES HAVE CALLER ID
Asked 1 year ago by CALLER.
- Answer Hello-Shokz here! Caller identification is a setting on the phone that can be turned on. If the phone setting is turned on to announce the caller's name, then you will hear this through the OpenRun Pro 2 when it's connected to your device. Please reach out to our Customer Happiness Team if you have any other questions! Thanks.
  Answered 2 months ago by Shokz
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QuestionHello, is this compatible with the app? Can the equalizer be adjusted?
Asked 1 year ago by paco.
- Answer Hi there- Shokz here! Yes, the OpenRun Pro 2 is compatible with the Shokz app. You can choose from 4 preset EQ modes and 2 custom modes to tailor your experience, seamlessly connect with MultiPoint Pairing, and more via the Shokz App. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionDo they have a mute button on them?
Asked 1 year ago by Shawn.
- Answer Nope
  Answered 1 month ago by THEUSOTRICKS
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QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.
Asked 1 year ago by racefish.
- Answer Hi there- Shokz here! OpenRun Pro 2 features advanced sound leakage control. An integrated design, acoustic EQ, and DirectPitch™ Technology minimize sound leakage from both bone and air conduction units. Decoupled drivers further ensure audio stays private, even in shared spaces. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
  Answered 2 months ago by Shokz
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QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?
Asked 1 year ago by Anonymous.
- Answer Hello- Shokz here! The OpenRun Pro 2 works with most Bluetooth compatible devices, so they should work with your TV. Since this order is fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy, in the case these are not a good fit for you. Thanks!
  Answered 2 months ago by Shokz
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Showing 21-40 of 45 questions

Questions & Answers

Shokz - OpenRun Pro 2 Wireless Bone Conduction Open-Ear Bluetooth Sports Headphones - Steel Blue

Q: QuestionAre you able to achieve a good-quality bass sound?

Q: QuestionIs this one for sale standard size or mini size ?

Q: QuestionAre these good for PC gaming?

Q: QuestionWhy don't they play music continues lying?

Q: QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?

Q: QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.

Q: QuestionWill this device’s warranty be available outside the USA?

Q: Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested

Q: Questioncan they be use with a pacemaker

Q: QuestionAre this buds good for gaming?

Q: QuestionWill it fit people with a head with a hat size 7 5/8" or people with big heads?

Q: QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?

Q: QuestionWhile using these at the gym, can I leave my phone in a locker and move around the gym freely without interruption of connection?

Q: QuestionDoes Best Buy carry the OpenRun Pro 2 mini size? I like the blue color very much.

Q: QuestionIt is the standard version?

Q: QuestionDOES THESE HEADPHONES HAVE CALLER ID

Q: QuestionHello, is this compatible with the app? Can the equalizer be adjusted?

Q: QuestionDo they have a mute button on them?

Q: QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.

Q: QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?

Most-viewed items

QuestionAre you able to achieve a good-quality bass sound?

QuestionIs this one for sale standard size or mini size ?

QuestionAre these good for PC gaming?

QuestionWhy don't they play music continues lying?

QuestionHow do these sound if you’re running a loud machine like a lawn mower or snowblower while also wearing earplugs?

QuestionWhat charger can I use with the Openrun Pro 2? My headset came with a cable only. Will my phone's USB-C wall charger work? 25W Samsung Super Fast Charging, Model: EP-TA800.

QuestionWill this device’s warranty be available outside the USA?

Question1: How do they charge up and do they come with a charger. 2: What is the difference in the ones labeled mini I am unable to use any Ear buds due to my ears being small what pair is suggested

Questioncan they be use with a pacemaker

QuestionAre this buds good for gaming?

QuestionWill it fit people with a head with a hat size 7 5/8" or people with big heads?

QuestionWhy are the open run pro 2 shokz only water resistant while the open run pro’s are waterproof?

QuestionWhile using these at the gym, can I leave my phone in a locker and move around the gym freely without interruption of connection?

QuestionDoes Best Buy carry the OpenRun Pro 2 mini size? I like the blue color very much.

QuestionIt is the standard version?

QuestionDOES THESE HEADPHONES HAVE CALLER ID

QuestionHello, is this compatible with the app? Can the equalizer be adjusted?

QuestionDo they have a mute button on them?

QuestionAre they silent for everyone else. As in at home wearing them I would be the only one that can hear them when playing my music.

QuestionI am currently using 2 Bluetooth headphone types on my TV. Will this also work on my TV?