A:AnswerThank you for your feedback! Please feel free to visit info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
A:AnswerThe piece that goes around the neck is soft, it will NOT stay around your neck. The "clip" is a tiny U thing that isn't tight enough. This works fine for working in my home garden but for work I had to get another set.
A:AnswerWhen pairing your headphones via bluetooth. It should come up as Jib+ or what ever product it is that you are trying to pair. Please see connectivity help below. info.skullcandy.com for troubleshooting information for connectivity. If that doesn't remedy your issue, please reach out to us at contact.skullcandy.com and we can assist you in getting a new pair that functions properly.
A:AnswerThank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. We’re so sorry to hear you're having issues with the Charging. That definitely shouldn't be happening. Please feel free to reach out to us at contact.skullcandy.com and we'd be happy to assist you in getting a new pair that functions properly.