“Do you need to already have an existing C-Wire for the installation or will they use a PEK(power extender kit)?”

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• The tech they sent to my home did not know how to do PEK and was unwilling to spend a few minutes reading the instructions. I was refunded my fee and had another company do it the next day.

  Answered by Monty80 5 years ago

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• My old thermostat did not have a C wire, so the technician installed the PEK on the furnace (my Ecobee came with a PEK). He seemed quite knowledgeable, so he must have done it before.

  Answered by RickR 4 years ago

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