A:AnswerBrand response from Snaptain Team
The mobile APP uses the Wifi protocol when viewing drone pictures or real-time videos. This connection only communicates the data between the smartphone and the drone hotspot. It does not require the use of the mobile phone's operator data and cannot access Internet information through the mobile phone.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
In regard to your query, you can try to reset the drone for calibration.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
A:AnswerBrand response from Snaptain Team
1.Before taking off, Make sure place the drone on level ground with the rear facing you. During the flight, if you find that the signal on the APP interface is weak, please click the headless mode icon to enable the function in time. When the drone flies far away, it isn't easy to know the flight direction. After enabling the headless mode, as long as you make sure that the camera is in the forward direction before taking off, you can control the drone to return by pulling the right control stick back . And then pull the right control stick backward to control the drone to fly back.
2.If the drone exceeds the effective control distance, the drone will lose remote control. Please quickly run more than 33 feet in the direction of the drone so that the remote can auto-reconnect to the drone again. After the drone reconnects to the remote and can be operated, operate the drone and return as soon as possible.
3. Please avoid flying the drone in windy environments. This product has weak wind resistance and is easily blown away by the wind.
4.Please avoid extreme flights that are about to exceed the control distance, otherwise there is a risk of losing the drone.
We are dedicated to ensuring your 100% satisfaction. If you have any other questions, please reach out to us via [email protected]. We are more than happy to assist you further.
