I have a Android phone and I cannot configure the speakers to calibrate my room. The arc is working but I don't think the speakers is working for Dolby Atmos. Hearing sound but no height effect at all. Don't know if Sonos will fix this issue. null

Question

Kmoss · Accepted Answer

My understanding is only I phone can tune it etc

BOBBY · Answer

Sorry,  my system won't be connected until later today.

Sonos Customer Care · Answer

Thank you for reaching out. Our room calibration feature called Trueplay Tuning is reserved for IOS devices. If you have an IOS device in the house like an iPad or family member's phone. You'll want to use that. The reason Trueplay only works on IOS is because of the consistency in the microphones with IOS devices.

Answered by Sonos Customer Care 3 years ago

“I have a Android phone and I cannot configure the speakers to calibrate my room. The arc is working but I don't think the speakers is working for Dolby Atmos. Hearing sound but no height effect at all. Don't know if Sonos will fix this issue.”

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