“How do I stop the sound bar from turning on my tv by itself in the middle of the night or if I’m away from home? I’ve disabled the auto play feature and it still does it. Please advise”
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I'd reset it with Alexa or Google assistant disabled
Sorry, there was a problem. Please try again later.Hi, and thank you for your question. Turning on your tv is not a function that is built in to our products. The "auto play" feature just switches your Sonos soundbar to your tv's audio when your tv is turned on automatically, say if you had music playing and then turned your tv on. I would start by contacting your tv manufacturer to see if there is a known bug when a soundbar is plugged into HDMI. You can always call us as well for support at 1 800 680 2345. However, I would start with the tv manufacturer as this doesn't sound like a Sonos soundbar issue at first read.
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