“i have my sound bar connected to my TCL Roku series 6 tv and when I watch movies there is no bass coming from the subwoofer only the sound bar . I also purchased an optical cord as well. can you tell me how to fix this problem?”
Answer This Question
1-1 of 1 Answer
Hi connectsubwoofer, We regret to hear that you're having sound issues with this soundbar system. Let's try to isolate the issue by following some troubleshooting steps included on this link: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-ct800/articles/00184821 Regards, Zac Sony Social Support
Sorry, there was a problem. Please try again later.