Questions & Answers

8 Questions & 19 Answers
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  • Question
    Looking at this sound bar and was wondering if this sound bar is compatible with all tvs?   (3 Answers)

    By Adrian July 11, 2017.

    Answers
    • Best 
      Answer

      I'm a big Sony fan so I bought this sound bar for my home entertainment system which of course is all Sony products. Unfortunately my tv after years of very heavy use stopped working and am in the process of replacing it with another Sony tv, but for the time being I hooked the sound bar up to gaming tv which is a Samsung (I needed a different tv model so I wouldn't turn on both tvs with the same remote) and the sound bar works just as good it turns on and off with the tv and even the volume can be turned up or down with the tv remote!!

      By Nagi July 11, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    What is the difference between the HTCT790 and the HTCT800? Thanks.   (1 Answer)

    By Jack May 16, 2017.

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      Answer

      Hi Jack, the HTCT800 offers a more powerful audio output at 350W compared to the HTCT790's 330W. However, both speakers are great nonetheless as they support different Dolby audio codecs and streaming apps such as Spotify through their built-in Chromecast. Thanks, -Mark

      By SonyListens May 16, 2017.

    • Question
      Looking at this bar and the Sony HT-NT5. What are the differences (besides price)?   (2 Answers)

      By comparison May 17, 2017.

      Answers
      • Best 
        Answer

        The HT-NT5 has more power (can deliver slightly louder and clearer sound), 4K pass through for devices such as Bluray and game consoles, however it lacks optical audio that the HTCT800 features.

        By CommunityAnswer May 17, 2017.

      • Question
        Hi I'm interested in buying this sound bar but I was told it only works on 4K tvs, is this true?   (4 Answers)

        By Chris July 12, 2017.

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        • Best 
          Answer

          This will work on any TV that has an HDMI connection.

          By CommunityAnswer July 12, 2017.

        • Question
          Can this be delivered with an install. I am an elderly man and not to savvy . I need better sound that my newer tv does not offer me. Thank you   (2 Answers)

          By Bill July 1, 2017.

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          • Best 
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            We recently had the Sony Soundbar delivered and installed by the Best Buy Geek Squad. We are super happy! Fabulous sound and the Geeks were very friendly. It was easy for them to install and no hassles for us ! You'll be glad you did it!

            By Bakers3 July 1, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Which wireless speakers are compatible with this soundbar for multiroom connection?   (2 Answers)

          By Kabz April 10, 2017.

          Answers
          • Best 
            Answer

            Hi Kabz, We recommend using the Sony SRS-ZR5 using the SongPal app(before) Music Center(NOW). Thanks, >Joffrey

            By SonyListens April 10, 2017.

          • Question
            is this sound bar Dolby atmos enabled?   (2 Answers)

            By Anonymous July 13, 2017.

            Answers
            • Answer

              Nope... The only great feature missing though... BUT Atmos at this point is like 3D movies... you only see it once in a while and only audio nerds will notice the difference. I'd skip ATMOS receivers for the time being to see if the trend grows. Also if you have vaulted ceilings or stucco you might have less of bounce effect from the up firing speakers of the ATMOS soundbars. A full 7 speaker array for ATMOS is really the only way to go otherwise you're kind of wasting your time and money. Also I haven't seen a ATMOS soundbar that also does DTS-HD or any of the other DTS formats which in my opinion is a better sounding experience.

              By mrxiro July 26, 2017.

            • Question
              Will this work with ALL Bluetooth speakers or just Sony?   (3 Answers)

              By Bluetooth June 5, 2017.

              Answers
              • Answer

                The manual says. Any compatible speaker

                By Alcon June 24, 2017.

                • Verified Purchaser
                • My Best Buy® Elite Member

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