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Not all branded TVs can sync they have to use the ARC(audio return control) system if using Hdmi 1.4 or better. First check for that specifically then if you have ARC on TVs Hdmi the sound bar will only respond to the TV when selected on channel of input w/ ARC on labeled on port for TV. Most TVs only have one ARC port and that is pretty uniform throughout industry for Hdmi. I don't know if this helps but you could also try using an ARC compatible stereo receiver (Sony brand would be a good place to start looking) and connecting to TV so that sound is played though receiver and to sound bar. Now don't take me being as insincere, I have not done this before or own a hdmi receiver with ARC capabilities. I'm sure a good sales representative at neighborhood electronics store would be happy to try with there equipment before selling you a receiver. after all you'll be spending more money with them.
Sorry, there was a problem. Please try again later.As you'll see I posted in response to my own version of this question, there is no adjustment available: turning AV sync either helps or it doesn't. I don't know under what circumstances it helps.
Sorry, there was a problem. Please try again later.Try hooking your sound bar directly to your cable box using optic cable which comes with the system, then turn off volume on your tv. Use volume button on soundbar
Sorry, there was a problem. Please try again later.I have a Sony 4K BD and it has audio synch. I don't think the speaker has a setting for that. So at least you can synch the audio when you watch BDs.
Sorry, there was a problem. Please try again later.Hello Jerry, thank you for your message. In regards to your concerns, to troubleshoot your 2.1 Channel TV Sound System please visit the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/32948. Best regards, Oscar.
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