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If you are using on ps5, then make sure you have a certified hdmi 2.1 cable. Your settings on the ps5 are important to make 120hz automatic, and turn on VRR (VRR can be set to run on games that don’t support it) honestly if configured right, with equipment that supports the features of this monitor (ps5) than everything should look the best it ever has until you can get an OLED. I’d advise YouTube if all of this made zero since
Sorry, there was a problem. Please try again later.Hi Barney, Thanks for reaching out to us with your concern. We regret to hear that you are not having the best experience with the INZONE M9 monitor. If you set the Local dimming to Low or Off, this may cause the whole screen to look washed out. You may also try turning off Auto picture mode to resolve the issue. To ensure the best picture quality, please make sure all devices are up-to-date on software and HDMI settings are set to the highest quality output from your gaming system. Picture quality being subjective you may like a setting that someone else doesn't so please use the picture mode on the M90 menu screen to find the quality that best suits your needs. You may also adjust picture quality in the picture Adjustment menu area as well. The INZONE M9’s Preset picture modes are designed to optimize picture quality for specific use cases. Standard, FPS and Cinema preset modes are tuned for overall balanced performance, optimized for FPS games, and for enjoying cinematic content like streaming movies or videos, respectively. For more customized performance, we recommend using Game 1 or Game 2 and turning off HDR to ensure your customized settings are not overridden. When using the INZONE M9 with a Windows PC, we recommend downloading the INZONE Hub software to seamlessly control the monitor settings. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony gaming monitor by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct link, email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "TV & Projectors" and from there you'll see different ways to reach us. Regards, Jess
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