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Questions & Answers

Your price for this item is $299.99
Page Showing 101-120 of 177 questions
  • QuestionPreparing to wall-mount this unit. Please tell me the length of the power cord. I couldn't find that detail in the full specs and I'm not ready to unbox it

    Asked by Tmun.

    • Answer Hi Tmun, Thank you for the inquiry! The power cord length with AC adaptor is 1.5m/4.9ft. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionCan you use just a regular co-axial cable tv hookup for this TV?

    Asked by Darkdreams.

    • Answer Yes

      Answered by Goober

  • QuestionWill this playback mp4 from the USB port?

    Asked by Anonymous.

    • Answer Hi there, Thank you for the question. Yes, it does support MP4 (*.mp4, *.mov, *.3gp) playback via the USB. Please refer to the help guide of this TV for more details about the supported video file formats. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionI need to know how far in from the ends the feet are. My stand is 24 inches wide. The tv I have now has a center stand so it fits easily. Will this tv fit?

    Asked by Judi.

    • Answer I had the same concerns, as my older TV also employed a "center/rear" mounted pedestal to support the TV. With this model Sony, the issue might not be how far apart the legs are, rather that they extend forward, beyond the front of the screen. The actual dimensions are 7" inward, from each side of the screen, and 3" forward from the front edge of the screen

      Answered by ModifiedDriver

  • QuestionWhat is the overall detentions opf this tv

    Asked by Anonymous.

    • Answer Hi there, Thank you for your inquiry! The overall dimensions of the Sony KD32W830K without the TV stand is approximately 28.75 x 17.25 x 3" (730 x 437 x 75 mm) (W X H X D), and 28.75 x 18.38 x 7.5" (730 x 465 x 188 mm) with the TV stand. For more details about the product specifications of this TV, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-32w830k/specifications See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionDoes this TV have Bluetooth enabled

    Asked by Anonymous.

    • Answer Hi there, Thank you for the question! Yes, it does. This TV supports the Advanced Audio Distribution Profile (A2DP) so you can connect Bluetooth devices such as headphones, soundbars, or speakers and enjoy TV sound through those devices. Hope this helps! See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionCan this TV be mounted on the wall?

    Asked by Clueless.

    • Answer Yes this TV can be mounted on the wall !

      Answered by KimberlyB

  • QuestionHow would I connect the tv to Dish Cable?

    Asked by Sandy.

    • Answer Hi Sandy, Thank you for your inquiry! You can directly connect your Dish Cable box to one of the 3 HDMI input ports of this TV. For more detailed information, please visit Sony Support website and check the operating instructions. Should you need any assistance, feel free to contact us. Unfortunately, due to the current Bestbuy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on [Product Type] and from there you'll see different ways to reach us. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Regards, Sam

      Answered by SonyListens

  • QuestionDoes this tv come w UTube tv app

    Asked by Anonymous.

    • Answer Hi there, Thank you for your question. No, there's no pre-installed Youtube TV app in this TV but you can download it through the Google Play store on the Google TV System. See 700,000+ movies and TV episodes, plus live TV, all in one place. Google TV™ brings your favorite content from across your apps and subscriptions and organizes them just for you. Google Play brings 7,000+ apps and games to your TV. I hope this helps and thank you for considering Sony. Regards, Marco

      Answered by SonyListens

  • QuestionWill the Over-The-Air (Broadcast Digital Tuner) program guide still work even if this TV is not connected to the Internet? Even if it is able to pick up program info for at least a day or two, that would be great! Earlier models could do this.

    Asked by Mannix.

    • Answer Hello Mannix, Thank you for your question. Absolutely! This information is also transmitted over the air. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Hope this helps and thank you for considering Sony! Regards, Marco

      Answered by SonyListens

  • QuestionCan I stream the Spectrum TV App from this television?

    Asked by Ellen.

    • Answer There is a video on downloading the spectrum tv app

      Answered by Anonymous

  • QuestionCan you turn the screen off while the tv is still on?

    Asked by ElizabethJ.

    • Answer Hi Betty, Thank you for your question. Unfortunately, no, not with the supplied remote. Some third-party remotes will have a "Pic Off" button that will allow the TV picture to turn off but the TV will be on with the audio playing. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Hope this helps and thank you for considering Sony. Regards, Marco

      Answered by SonyListens

  • Questiondoes this set display the name of the tv program being shown on the channel? I only use over the air signals and it is nice to know what is playing without having to wait for the endless commercials to run.

    Asked by mike.

    • Answer Yes I think so

      Answered by Sophie

  • QuestionWhat is the stand width?

    Asked by Bob.

    • Answer 17 inches

      Answered by Anonymous

  • QuestionWill this TV stream the Bally sport app? Thanks for any info!

    Asked by Boltsfan2029.

    • Answer Use as computer monitor?

      Answered by Anonymous

  • Questiondoes this tv require a sound bar or does the tv have built in speakers?

    Asked by Anonymous.

    • Answer It has speakers.

      Answered by lfemenias

  • QuestionDoes this tv have a digital tuner for OTA inside antenna

    Asked by AbbieP.

    • Answer Yes

      Answered by CGDet

  • QuestionCan this tv be used as a computer monitor in addition to a tv with good resolution and clarity as a monitor.

    Asked by Anonymous.

    • Answer Hi there, Thank you very much for your question and for having interest with our Sony KD32W830K. Yes, you can using HDMI! However, we highly suggest to use a computer monitor like the Sony SDMU27M90 (INZONE M9) or SDMF27M30 (INZONE M3). Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. I hope this helps and thank you for considering Sony! Marco

      Answered by SonyListens

  • QuestionMy desktop computer CPU no HDMI port.It has vega port.So if I connect my PC to this tv by a HDMI to vega or vega to HDMI port converter it's possible? please reply.It's very important to know before buying this tv.

    Asked by Saheb1979.

    • Answer Hi Saheb1979, Thank you very much for your question. We are sorry, but we cannot guarantee the full operation and functionality of our W830K to any third-party accessories/adapter. Thank you for your understanding. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. I hope this helps! Best regards, Romeo

      Answered by SonyListens

  • QuestionCannot get my direct tv controller to work, I run the test and the volume works, then when I say "it worked" it doesn't

    Asked by teresa.

    • Answer Hi Teresa, We regret to know that you are experiencing an issue controlling the TV using your DIRECTV remote control. If you are using a DIRECTV cable box, please ensure that it's connected to the TV with an HDMI cable to enable the HDMI CEC Settings (Press the quick settings on the TV remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI CEC Settings] — [CEC]) of the TV. Then ensure that the control for other devices (HDMI Control feature) on your DIRECTV is enabled so you can use your DIRECTV remote control to Power On/Off the TV, adjust its volume, and change your cable TV channels. You may refer to your device manufacturer's information for instructions. • Please note that the DIRECTV remote control may not work when navigating the TV. Thus, we recommend using only the supplied TV remote when accessing the TV settings and features. I hope this helps. Should you need more assistance or information with our product, please follow the steps below for ways to contact us. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Name: BestBuy Username: Model Number: Question/concern: Telephone Number: Thanks for choosing Sony! Best regards, Romeo Sony Social Support

      Answered by SonyListens