“I bought Sonos - Beam (Gen 2) 5.0 Channel to go with my Sony Bravia 3 4K. Im having an issue with the TV speaks playing at the sametime as my sound bar. On the TV I selected audio speakers in setting. This is creating an echo sound. Any ideas?”
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Hi MIKESC, Thank you for your question! We're sorry to hear that your BRAVIA 3 and Sonos audio system are creating an echo sound. We understand this can be frustrating to deal with. Here are some steps that may help: 1- Power reset the TV and your audio system by unplugging both devices from the power for about 2 minutes and then plug them back in. 2- Make sure your TV is up to date withe the latest version by going to settings > system > about > system software update > update your TV software. If after performing these steps the issue persists, we highly suggest contacting our technical support team so that they can investigate and provide a solution. You reach them here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv Thank you for considering Sony products! Regards, Dominick
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