Questions & Answers

Q: QuestionI have a coaxial cable coming into a digital box( from subscriber.) going into my tv.. am I still going to need that digital box since it is registered through the cable company.. tv I have now does not work w/o it.?

Asked 7 years ago by Winky.

• A:Answer Depends on who your provider is (and whether they're encrypting content on the wire) and what channels you want to watch. While this TV has a tuner built into it, most cable providers have manipulated the signaling for the most common stations so that you CAN'T tune them on a TV directly. Mostly, the cable providers use the channels within the tuning capabilities of TV's for local stations at lower resolution and their own channels that are used for marketing. End result, 99.99% chance you're still going to need your box.

  Answered 7 years ago by ember1205Verified Purchase

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Q: QuestionHow do i set up 4k on this tv to play with my Ps4 Pro?

Asked 7 years ago by Gabriel20395.

• A:Answer That sounds like it could be in the system settings for the ps4 pro

  Answered 7 years ago by MistaMonVerified Purchase

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Q: QuestionI am considering using an antenna rather than cable . Would this work well with this TV?

Asked 7 years ago by Barb.

• A:Answer Yes. Your geographic location along with the type, quality, location, and orientation of the antenna will determine what channels you can receive and how good they look.

  Answered 7 years ago by ember1205Verified Purchase

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Q: Questionhow many port does this tv have

Asked 7 years ago by Debra.

• A:Answer 3 hdmi, 3 usb

  Answered 7 years ago by mm11Verified Purchase

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Q: QuestionWhat is the return policy for deal of the day items?

Asked 7 years ago by Sara.

• A:Answer Hi Sara, Since, holiday season is going on most of the items purchased on Best buy can be returned until January 31st, 2018.

  Answered 7 years ago by RahulVerified Purchase

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Q: QuestionIf I misplace the remote can I still turn this tv on?

Asked 7 years ago by Marty.

• A:Answer Yes, there is still a power button on the side. With up / down buttons as well. Haven't played with them yet but figure they should still function in the same way as the normal volume / channel up / down buttons.

  Answered 7 years ago by DrescVerified Purchase

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Q: QuestionWill there be any problems playing an Xbox one S on this TV? There are glitches when playing the Xbox on our current 60Hz tv.

Asked 7 years ago by Emerald.

• A:Answer I have a Xbox one and I don't have any problems.

  Answered 7 years ago by JamnVerified Purchase

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Q: QuestionI cannot connect my windows 8.1 PC to this TV. The screen mirror option doe snot work for me. I hit devices on my pc and click the tv but after that no message pops on the actual tv.

Asked 7 years ago by sweetscience.

• A:Answer Hi sweetscience, there are a lot of factors to consider when screen mirroring fails to work. Kindly check the steps and information in the link provided to address the screen mirroring issue on your TV: https://us.en.kb.sony.com/app/answers/detail/a_id/75853/p/61659,62766,97158,97230/c/65,66/kw/screen%20mirroring Thanks, -Mark

  Answered 7 years ago by SonyListens

  
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Q: QuestionDoes this TV have bluetooth

Asked 7 years ago by smo.

• A:Answer NO.

  Answered 7 years ago by shuvrossVerified Purchase

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Q: QuestionDoes this model have separate audio out RCA jacks? My wife is hard of hearing so she likes to listen with wireless headphones while I listen to the TV speakers.

Asked 7 years ago by Iolanthe.

• A:Answer Yes, it has one audio jack that can be used for both speakers and headphones.

  Answered 7 years ago by TigerVerified Purchase

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Q: QuestionWhat are the dimensions, height, width and depth of the tv and of the stand?

Asked 7 years ago by Penn.

Q: QuestionDo you have warranty on that and what is your return policy

Asked 7 years ago by Munizah.

• A:Answer Hi Munizah, please visit the link below for more information about the warranty of this TV. Thanks! ^Ron https://docs.sony.com/release//Warranty_459533302.pdf

  Answered 7 years ago by SonyListens

  
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Q: Questiondoesthis tv have reen tv with in the tv so u can watch too shows/games at once?

Asked 7 years ago by ruppy.

• A:Answer No. Picture-in-picture is typically controlled by your cable / satellite box.

  Answered 7 years ago by ember1205Verified Purchase

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Q: QuestionIs this tv compatible with Suddenlink?

Asked 7 years ago by Stoberg.

• A:Answer Hi Stoberg, Yes, your internet service provider should work with this TV to be able to use online video streaming applications. Thanks! ^Ron

  Answered 7 years ago by SonyListens

  
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Q: QuestionIS THERE A TUNER IN THIS MODEL ?

Asked 7 years ago by Anonymous.

• A:Answer Yes, this TV has a tuner. I just hooked up the cable from my Terk antenna to the cable in port and it picked up the over the air broadcast channels with a fantastic picture.

  Answered 7 years ago by spoonieboyVerified Purchase

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Q: QuestionUntil what date is this item to be?

Asked 7 years ago by Mary.

• A:Answer Until it is no more.

  Answered 7 years ago by Bims

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Q: QuestionDoes this TV have a DVD player in it

Asked 7 years ago by Anonymous.

• A:Answer No, it doesn't have a DVD player

  Answered 7 years ago by MasterDAN

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Q: Questionhow likely is it that I can connect an optical digital cable from the tv -digital audio out to an AVR1700 digital audio input to play tv sound through my 5 speaker system?

Asked 7 years ago by cessna337.

• A:Answer i easily did, all tvs have a digital optical port

  Answered 7 years ago by KeemsVerified Purchase

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Q: QuestionWhat metal is around tv ? Black or gray/silver?

Asked 7 years ago by Jason.

• A:Answer Black - Seems a high quality plastic material like many other 4K TVs at a reasonable price.

  Answered 7 years ago by MasterDAN

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