“Why on my new Sony 950H 55" does ark work perfectly fine when turning on the TV and adjusting the volume but when I go to turn it off instead of powering it off or doing absolutely nothing it chooses to "Mute "the soundbar”
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I LOVVVVVVE your very detailed review. I presume you were talk texting as it happens to me DAILY. They don't let you click these profiles like on a forum website where you can interact with that person. I'm hoping you'll see this message because I would love to be able to ask you some questions as I am currently in the process of trying to find out which TV I want. I am desperately trying to figure out which one is the best and I cannot make up my mind. I've owned Samsung before, most recently crystal UHD TU7000 & 8000. I am unfamiliar with Sony but am also considering Vizio MQ7, TCL 50 android or roku, Hisense although Hisense concerns me because I've always had the impression, albeit unjustified, that it's just a budget TV despite many great reviews. The X90J is out & I could do that but even that is stretching the budget a tad. Don't care about having OLED for now as I'd rather wait for Micro-LED.
Sorry, there was a problem. Please try again later.Hi Cjs3120, We're sorry to hear about this issue. In this case, you need to verify the connections and HDMI-CEC compatibility of the devices. In this case, please follow the troubleshooting steps from the link below. https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-st5000/articles/00012569 Thanks, Jay
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