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Hi lol, thanks for your question. Modern Sony BRAVIA models come with enhanced audio features and better sound quality compared to older models. Our BRAVIA 3 has innovative X-Balanced Speaker™, and support for Dolby Atmos®, provides clear natural sound for all your favorite content. Hear sound moving overhead across the screen with more depth and clarity. Dolby Atmos® draws you in deeper for truly atmospheric entertainment. For your current issue where the sound is not coming on, you can troubleshoot it by following this link: https://www.sony.com/electronics/support/articles/00023579?utm_source If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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