CHANNEL DELAY. I bought the X90L TV a few days ago and there's one thing that is bugging me is when I change the tv stations, it has a 4 to 6 seconds delay before changing station. Is this normal on Sony TVs? null

Question

Rainbow · Accepted Answer

There is a delay but I think it is normal.  If there is a delay it is probably the internet or other way of getting to the channel you want

SonyListens · Answer

Hi there,

This is not the experience that we want you to have. For optimum performance, make sure to install the latest software version of the TV. You may find this link:

https://www.sony.com/electronics/support/articles/00028577

If you are using the Sony remote, the troubleshooting steps on this link may help resolve the issue:

https://www.sony.com/electronics/support/articles/00030297

Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Sincerely,
-Ralph

lglover · Answer

It could be your streaming app and the delay with the feed I don't have that problem with my X90L and I use You tube tv

armond50 · Answer

No

“CHANNEL DELAY. I bought the X90L TV a few days ago and there's one thing that is bugging me is when I change the tv stations, it has a 4 to 6 seconds delay before changing station. Is this normal on Sony TVs?”

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