“Bought the tv but can’t seem to connect to google play or Netflix? Just keeps saying network error? I’m connected to the internet and have reset everything?”
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is it just Netflix & Google play not working? if you just purchased the TV check with your local geek squad rep or sales rep about in home set up, there might me a deal going on mine was included for free when I purchased mine.
Sorry, there was a problem. Please try again later.Hi Musiclena, please make sure that your TV has the latest software version installed. Upon checking, a new version (PKG6.2676.0070NAA) was released dated 11/07/2017 for this model. https://us.en.kb.sony.com/app/answers/detail/a_id/40952 If the TV has the lasted version installed, we recommend following the troubleshooting steps below. https://us.en.kb.sony.com/app/answers/detail/a_id/35773 Best regards, -Erin
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