1-2 of 2 Answers
The best way around this is to connect your Comcast (or any provider STB) directly to the TV on a separate in input. Do not use the ARC HDMI (Audio Return Channel) as you’ll need this to return the sound from your TV based apps and now the Comcast STB as well. All the other devices can go directly to the sound bar and will use you HDMI ARC connection to communicate with your tv. What you’re describing will go away and you’ll never have the issue again. When switching between devices you’ll only need to power them on. The sound bar will switch automatically. When done go to your input selection on your tv and select your Comcast STB and the audio will automatically return. Second Sony sound bar and the same issue irritated the heck out of me. Found that I use my TV based apps and Uverse STB just as much. The rest is easier to toggle around with since it’s used less frequent.
Sorry, there was a problem. Please try again later.Hi Best Buy Customer, That is normal operation of the soundbar. If you turn on the TV, the soundbar automatically goes to its home screen menu. There is no way we can disable the Home Theater Control feature. Check this link for more information: https://www.sony.com/electronics/support/articles/00014645 Regards, -David
Sorry, there was a problem. Please try again later.
