“How do I get this sound bar to output 7.1 dolby on my Xbox Series X? I have a Samsung QLED TV 900TS 8K and I wanna make sure I get the 120hz still too not one or the other. On Xbox it keeps deselecting it (7.1)”
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Hi RC85, Thanks for your inquiry about the HTST5000 soundbar supports Dolby Audio. Connect HDMI cable from EARC port on your 900TS 8K TV to TV in on HTST500 sound bar. Make sure to update the software version of the soundbar for optimum performance. It is also recommended to use a Premium High Speed HDMI cable. You may also want to check the supported format of your source content. It must support 7.1 channel. We do recommend checking with Xbox support for more information about its settings. Should you need further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Soundbar Model Number: Additional Information regarding your experience with the HTST5000. We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, ~Ralph Sony Social Support
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