“The original remote is not as responsive as it once was. It has been carefully cleaned with rubbing alcohol and new batteries regularly. Is there a replacement remote available?”
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Hi Teri, Thanks for the question! We’re happy to assist you. It sounds like you’ve done a great job trying to maintain that original remote. The good news is that we definitely have a replacement available for your K-75S20M2. To get a brand new one, please feel free to reach out to our official parts partner, Encompass Supply Chain Solutions. You can find the exact remote you need by searching for this part number on their site: 101955922. Here is how you can get in touch with them: Website: sony.encompass.com Phone: 1-866-779-5153 Hours: Monday – Friday, 8:00 am – 6:00 pm ET Thanks for choosing Sony and letting us know about your experience. Warm regards, Estefany
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