“Anyone else had a terrible experience w/ this TV/Sony Customer service? My TV had a multitude of issues before going totally dead. I had the TV for 6 months. I called Sony and got the run around for days and now they refuse to exchange it for a new TV.”
Answer This Question
1-2 of 2 Answers
I have done that! I got the run-around there as well. I have been told that my only option is for a tech to come look at it, but after having the amount of problems this TV has had from day 1, I feel that the appropriate thing to do would be to exchange it. Apparently that is not an option. I do not have time to take off more work to deal with this.
Sorry, there was a problem. Please try again later.Hi LK2022, We're sorry to hear what happen with your television. For us to better assist you, please email us at [email protected] with the following details: Name: Best Buy Username: Model Number: Issue: Telephone Number: Regards, David
Sorry, there was a problem. Please try again later.