“If we have issues with Apps on the TV crashing (namely, Netflix) what is Sony's stance on how to fix this issue? I've read some forums that say to disable the internal chromecast, is this correct?”
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When I use the Ethernet port on the television to connect to my modem, it’s rare that you would have that problem. Most of the time it’s the internet connection method. Wired is best, if possible. I have never activated or connected my accounts with the chrome cast and could be the reason why I never had that issue with any TV brand. I have bought and tested hundreds of TVs.
Sorry, there was a problem. Please try again later.Hi WickedGood75, We're sorry if the Netflix app is crashing. You may also update the app using google play store. A firmware update improves the functionality and features of the app. It can provide fixes to any performance issues that may occur. You may also find this article helpful regarding troubleshooting Netflix app. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75x90j/articles/00230344 If you need further assistance, please email us at [email protected] with the following details: Name: Bes Buy Username: Model Number: Issue: Telephone Number: Regards, David
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