“Does anyone have any issues with the picture going out for a minute at a time? Sound still goes, just no picture on any input.”

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• Yes, its a overhearing issue, I made contact with sony to address issue and was advised this particular model does not overheat, I replied yes it does apparently I'm the first to make a complaint. It got so hot it got a thremel crack on the screen. Now sony voided warranty due to cracked screen. Last sony product i will ever buy..

  Answered by nick 5 years ago

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• Hi Gingersnap, This is not a TV malfunction. In this case, we recommend following the troubleshooting steps below to establish the connection of your TV to the sources device. Make sure both the TV and other device are turned on. While turned on, unplug the power cords for the TV and device from the electrical outlet. Disconnect the HDMI cables from the TV and other product. Wait 60 seconds. While the HDMI cables are disconnected, plug the power cords back into the electrical outlet. Turn on the TV. Re-connect the HDMI cables. Turn on the HDMI-connected product. Thanks, Jay

  Answered by SonyListens 5 years ago

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