Sony 75" Class XBR X800H Series LED 4K UHD Smart Android TV XBR75X800H

Customer Ratings & Reviews

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Customers are saying

Customers are positive about the picture quality, easy setup, price, color, and large screen of the 75" Class XBR X800H Series LED 4K UHD Smart Android TV. They appreciate the excellent picture and sound quality, user-friendly menu and navigation system, and affordability of the TV. However, customers are negative about its reliability, dead pixels, lagginess, Bluetooth connectivity, and weight. Some users have experienced issues with the TV breaking down after a few years of use, dead pixels on the screen, lagging performance, inability to connect to Bluetooth devices, and its heavy weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-20 of 1083 reviews

Rated 5 out of 5 stars
Amazzzzing
Matthew Posted 6 years ago
I've bought 2 other Tv's the last few years. My absolute favorite was the 65" Samsung MU8000 series. When I bought that TV, the Best Buy rep had recommended the Bravia but I didn't want to spend a couple hundred more at the time. I liked the Samsung MU so much (great picture, ease of use, awesome smart remote) I went for a lower model later that year at Black Friday, picking up a lesser modeled 58". That Samsung...sucked (slower, standard remote was difficult to operate, always had to reset the tv to use Netflix/Prime). Getting a new home this year, my living room called for 75" inch, and because I wanted to add Atmos surround I went with the Bravia (Samsung doesn't have Atmost support). My only other hesitation was moving away from the Samsung smart remote. But, this Sony flat out ROCKS!!!! The picture quality is absolutely fantastic and the colors are robust. Even regular HD looks like 4K. And, the buttons on the comfortable remote are easy to find. It pains me to say it, but this tv is even better than the MU Series. For comparison, my friend next door recently bought a 75" LG Nanocell and this Sony blows it out of the water, hands down. With the Sony in our main living room, and the Samsung MU in our loft, I'm completely happy with my entertainment setup (I'll eventually add Atmos surround to the loft as well w/ the Samsung through our AppleTV).
I would recommend this to a friend
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Rated 5 out of 5 stars
75” sony x800h
Russ Posted 5 years ago
Love this tv. Great picture quality and has a very nice sound. Definitely would buy again. The tv is easy to set up and has all the different apps like Netflix, Hulu, etc. The colors are very vibrant and you can see crystal clear images on the tv. Great for movies or just everyday cable tv. Would highly recommend to buy.
I would recommend this to a friend
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Brand response from SonyListens
Posted 5 years ago
Hi Russ, Thank you for taking the time to write such a thorough review of our new X800H! We're really glad you're happy and satisfied with the amazing picture and sound quality of your new X800H LED 4K Ultra HD Android TV. Good to know that you easily setup this TV. We appreciate the recommendation. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony Android TV
Ibraheem Posted 5 years ago
It is a wonderful TV, it is huge TV. It has quality picture and it sound is perfect for me and it is loud, no need to buy sound bar. I connected to my network and start watching, also I can switch between the apps I use so easy, no manual need to know how to work on it. I get some free apps installed it directly from Play Store to watch free movies. Is that so simple, yes it is. Couple times have couple issues with the tv when the sound is not running, and I just figured it out, because the Sony TV is called Android TV so it is just like phone, just restart it and will back and work perfectly. I’m happy with it. Just like that! BTW the picture is not perfect because I took it from my iPad
I would recommend this to a friend
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Brand response from SonyListens
Posted 5 years ago
Hi Ibraheem, Thank you for this amazing and detailed review of your X800H TV. We're glad to hear you like the picture quality, powerful sound, and the tons of available apps on the TV. With regards to the sound issues, please make sure that the firmware is up to date for general performance improvements. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Excellent picture quality for a large TV
Deek Posted 6 years ago
Easy to set up. Was able to combine external Bose sound system with the TV sound system to produce optimum sound quality. Noticable improvement in picture definition for fast moving sports like soccer. No more blurred images. Very satisfied with this TV and happy to report the very good reviews I used in making my buying decision were true.
I would recommend this to a friend
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Brand response from SonyListens
Posted 6 years ago
Hi Deek, Awesome! Good to hear that you easily set up this TV and we're glad that you are satisfied with the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Rated 5 out of 5 stars
Great 75” TV
Wes60 Posted 5 years ago
I have a very large and very bright room so I needed a large tv with a great picture and I found it! The true color and perfect blacks this tv provides is perfect. It doesn’t have that over saturated color look, which I like, but Vivid mode can provide that aspect if that’s what your looking for. And the compatibility with android and Apple TV makes everything click.
I would recommend this to a friend
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Brand response from SonyListens
Posted 5 years ago
Hi Wes60, Awesome! Thank you for this amazing and detailed review of your XBR75X800H. We're glad to hear you appreciate the picture quality especially the black levels, improved brightness, color and contrast. And good to know you are enjoying your new Bravia TV along with all the smart features like Apple TV and Android devices compatibility. We always strive to deliver the best picture quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony 75 inch smart TV
Diannalynn Posted 5 years ago
Where should I start? I simply love the TV, it has such a crystal clear picture, the surroundsound is wonderful loud and clear and it sure is the centerpiece of the living room!! Also it was at a very affordable price, the installation gentlemen were very polite while they put the legs on my TV and set it on my new entertainment center making sure I was fully satisfied with the placement before they left. What else can I say I am very satisfied all the way around!
I would recommend this to a friend
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Brand response from SonyListens
Posted 5 years ago
Hi Diannalynn, Wow! Thank you for sharing such an excellent shopping experience. We're truly pleased to hear you're happy and overall satisfied with the features, reasonable price, amazing picture and sound quality of your new X800H LED 4K Ultra HD Smart Android TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for leaving us such a wonderful review and for choosing Sony! -Jess
Rated 5 out of 5 stars
Love it
LexiGal Posted 5 years ago
The picture isn't as sharp as a high priced Samsung but it's a very good TV all around. Setup was more than easy, everything is very user friendly. Sound is AMAZING and I have mine sitting table-top. I am in love with the amount of apps this TV came with. What has been the BEST??? NO LAG, absolutely no lag when you type or otherwise. My bf has a very expensive Samsung and the thing always lags, I cannot stand it.
I would recommend this to a friend
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Brand response from SonyListens
Posted 5 years ago
Hi LexiGal, That's really cool! We're extremely pleased to hear you're happy and satisfied with the amazing sound quality and easy setup of your new X800H LED 4K Ultra HD Smart TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We really appreciate you being a loyal customer and helping to share the word about us. Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Great TV
maccus88 Posted 5 years ago
I first purchased the LG NanoCell 90 series TV and had it for one week and decided to return and exchange it for this Sony. I was not disappointed! Sony for my money is a much better TV. The LG NanoCell is touted for its black color levels and it was great. The Sony XBR X800H TV stands right up to the NanoCell and exceeds it in my opinion. I will not be returning this TV
I would recommend this to a friend
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Brand response from SonyListens
Posted 5 years ago
Hi maccus88, Awesome! We're glad to hear that this TV exceeds your expectations. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Rated 5 out of 5 stars
Sony # 1
Footballworthy Posted 5 years ago
Great picture, great price, easy to set up. Really glad I went with this one!
I would recommend this to a friend
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Brand response from SonyListens
Posted 5 years ago
Hi Footballworthy, Thank you for the 5-star rating! We're very pleased to hear you like the excellent picture and ease of set up of your new X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Rated 4 out of 5 stars
Great value on sale for a BIG, beautiful picture
TomCat Posted 5 years ago
Terrific TV, very nice picture and intuitive set up and operation. Noticed some picture lag on streaming and DVR'd content, but learned I can get rid of it by turning off the MotionFlo feature; the jury's still out. This is my 2nd Sony Bravia, upgraded from a 65" and am very happy with the product and the cinema experience it provides. Removed one star due to the lag issue, but hopefully that won't return.
I would recommend this to a friend
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Rated 4 out of 5 stars
Great picture and app eco system!
redshirt911 Posted 5 years ago
Great picture for this Class of television. Menu's are are fairly intuitive and the android eco system provides every app you could ever need or subscribe to. This would be 5 stars if it were not for issues with this TV's eARC compatibility issues. This is a new television but it only supports ARC, I purchased a Sony receiver (Model# STRDN1080) to pair with this system which uses the eARC standard. While I was able to control the receiver and the TV over CEC I was not able to get passthrough audio from the TV to the receiver for apps like Netflix which appears to be an issue the the ARC support of the TV. Please note, the receiver was listed specifically as compatible with this series of TV (even mentioned within the menu when setting up device control).
I would recommend this to a friend
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Brand response from SonyListens
Posted 5 years ago
Hi Redshirt911,

Thank you for taking the time to write such a thorough review of our new X800H! We are happy to hear that you are enjoying the incredible picture quality and Android TV intuitive interface that runs pretty smoothly, and there's a large library of apps available through the Google Play Store. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your input regarding the eARC connection of this X800H and appreicate the feedback. Unfortunately, the X800H doesn't support an eARC connection.

In order to hear Dolby ATMOS content, you will need to plug an external source directly into the Dolby ATMOS enabled AV receiver or soundbar, then use HDMI OUT on the receiver (when applicable) to send the video content to the TV. This will allow the TV to display the content, while the receiver plays back Dolby ATMOS.

Thanks for sharing your feedback and for choosing Sony! -Jess
Rated 5 out of 5 stars
Best TV!
Carlosyankee Posted 6 years ago
If you want a great quality TV, Sony never let you down, I tried different brands in the past but always have been disappointed. This TV had Air play, Netflix, Google play, prime video, Disney plus, Hulu, YouTube and the image is amazing.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 6 years ago
Hi Carlosyankee, That's great! We're thrilled to hear you appreciate the overall quality of the X800H. Our X800H is powered by our X1 processors reproduces more colors than a conventional television. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
Brand new Sony X700!!
Brian Posted 5 years ago
Bought a brand new home and wanted to make my basement my “man cave”. Went to Best Buy stores multiple times in search of the perfect TV. Saw this Sony X800 and absolutely fell in love with it! IT Went on sale and I could not say no to purchasing it! First big TV purchase, and I must say, the picture and sound is phenomenal!! Love every feature about it! I could not have asked for a better tv!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 5 years ago
Hi Brian, Thank you for the 5-star rating! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl
Rated 5 out of 5 stars
Love this TV
KRG54 Posted 6 years ago
Great clarity, great picture. Even the internal speakers/sound is good (let's me wait and save up a bit for a sound bar/surround sound system in a few months). Had Geek Squad install the TV over the fireplace and am glad I did as they did a fine job quickly which would have taken me some time due to the size, weight of TV and height above floor. I am VERY happy with this purchase.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 6 years ago
Hi, KRG54, Awesome! We're thrilled to hear you're enjoying the picture quality and clarity of the X800H 4K HDR TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Rated 5 out of 5 stars
Sony fan
EMD113 Posted 5 years ago
Was debating between this and a Samsung and am glad I went with the Sony. Smart TV is easy to use and very user friendly with great picture quality!
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 5 years ago
Hi EMD113, We're very grateful for this positive feedback! We're thrilled to know that you like the amazing picture quality, ease of use, user friendly, and overall performance of your new X800H LED 4K Ultra HD TV. We always strive to deliver the best picture quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess
Rated 5 out of 5 stars
75” will put a smile on anyone’s face
Newhousewhodis Posted 5 years ago
New house, new tv! Go big or go home! Good picture quality, and sound,streaming works good, even at lower brightness settings the picture is plenty bright and clear! There are probably plenty features on the TV that I will never use but for regular TV viewing Netflix YouTube TV it works great. Screen mirroring from your phone is very convenient and streaming music from your phone to the television speakers is a nice feature you can turn off the screen while streaming music.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 5 years ago
Hi Newhousewhodis, thank you so much for the 5 Star review. We are extremely pleased to hear you are happy and satisfied with the incredible picture & sound quality of our 75" X800H! We are also thrilled you are satisfied with the streaming feature of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

Thank you so much for purchasing our X800H and for choosing Sony!

- Romeo
Rated 5 out of 5 stars
Great television
Maleks Posted 6 years ago
Looked at a variety of large screen TVs. After comparing size, price and features, I went with the Sony 75”. The picture is great and I am totally satisfied with the tv. I had the screen mounted professionally taking into consideration its size. Installers were quick and professional. Great tv for size and price.
I would recommend this to a friend
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Rated 5 out of 5 stars
Try it out you will likely love it!
MrGG Posted 5 years ago
So far I am extremely happy with my purchase. I have always heard great things about Sony products especially their home theater items and I was pretty darn giddy to finally test one out for myself. The TV has phenomenal picture quality, the smart TV features all work perfectly and the possibilities with this TV are near endless since you can add external audio devices and download a multitude of apps from the App Store.
I would recommend this to a friend
Comment
Brand response from SonyListens
Posted 5 years ago
Hi MrGG, We're glad to hear that you are happy with your purchase. Good to know that you appreciate the picture quality and features of this TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Rated 3 out of 5 stars
Lots of options
Jazz Posted 6 years ago
This is my first 75 inch Sony tv. Huge upgrade from what I had before. Love the options but I find myself watching it less than the other I had due to constant glitches with the WiFi or just connecting to directv. I hate that I have to reboot it every few days for it to work. Somewhat disappointed. I’d return it but my schedule is so hectic and I had to pay for it to be mounted as well so that would be another way obstacle. It’s beautiful though.
No, I would not recommend this to a friend
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Rated 5 out of 5 stars
Experience excellents
EduardoT Posted 2 years ago
Best tv ever great customer service best buy always comes thru for me hands down
I would recommend this to a friend
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