“I just got a Sony Bravia 8 TV. I was very disappointed that the Remote that came with it did not have channel number buttons to be able to enter a direct channel. Is it possible for Sony or Best Buy to send me a compatible remote that has that feature?”
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Is there delivery costs and setup costs for a 77-in Sony
Sorry, there was a problem. Please try again later.Hi Cheryl, We understand your need for numbers on the remote. The remote is designed with simplified buttons for ease of use and advanced voice control. If you press the "MENU" button on the remote, it will make a number pad appear on your screen when needed. Some features can be accessed quickly by pressing the Quick Settings (wrench icon) button of the remote control. If you need a remote with numbers, you can use the Sony RMF-TX310U which will work via IR. You can purchase it through our authorized parts distributor. Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > scroll down click on “Parts & Accessories” > click on "Consumer electronics parts & accessories" > refer to "Authorized Parts". See the world’s colors with all the vibrance of real life. Our XR Triluminos Pro™ reproduces over a billion of them with the subtle differences from saturation and hue that enables natural shades in every detail. Sound and pictures, perfectly in sync. Acoustic Surface Audio +™ with tweeter turns every part of the screen into a powerful speaker that emits sound from exactly the right place in the scene. Hear dialogue straight from the actor and bring the theater-like experience to your home. -Ralph
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