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Make sure you turn on the Bluetooth and select the, "allow devices to locate you" on the devices you want to connect to. I'm sure it is just a settings issue, we had that problem with my sons ipad, but I located it quickly with my cell.
Sorry, there was a problem. Please try again later.Hi Maryanna. please visit the link below for more information on how to connect this BluRay player to a Bluetooth device. Thanks! ^Ron https://us.en.kb.sony.com/app/answers/detail/a_id/70722
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