Customer Ratings & Reviews

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Overall Customer Rating

95%of customers recommend this product.

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Customer Ratings & Reviews

1-20 of 497 Reviews

    • Brand Response

      SonyListens 

      April 26, 2017

      Hi Frustrated, We certainly empathize with your frustration and disappointment and we thank you for bringing us this attention. Sony takes into consideration all feedback to improve the performance and quality of our products. You can contact us at socialsupport@am.sony.com and include all information such as model/serial no, address, and phone number and let's see how we can be of assistance. Thank you. ~Erin sony_US

    • Brand Response

      SonyListens 

      September 23, 2016

      Hi fuller69, We regret to hear that this unit failed to meet your expectations. Your feedback is highly appreciated, it will be a big help in improving the quality of our products. -Jerome sony_US

    • Brand Response

      SonyListens 

      July 5, 2017

      Hi DAForsyth, We are glad that you are satisfied with the product. Continue supporting SONY. Thank you. ~Ralph sony_US

    • Brand Response

      SonyListens 

      May 12, 2017

      Hi, Rob123, We are sorry to hear this. You may try playing a current movie from a different source like USB drive, DVD/BD to isolate the issue. You may also follow the guidelines here to further isolate the sound issue: https://us.en.kb.sony.com/app/answers/detail/a_id/30274/. We will forward your information to the proper department. Thank you. -Vincent sony_US