“I been trying to connect the subwoofer to my sony STR-DH770 receiver, straight up using the cable the sub came with but it doesn't seem to work, does anyone know what I'm doing wrong? Am it gonna have to use a diff cable ?”
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Connection should be pretty straight forward. One plug into an electrical outlet for power, the other is the subwoofer audio cable. The subwoofer will show a green light on top if powered on. Make sure you have the subwoofer cable plugged into the proper "out" location on the reciever. Run a speaker test through the reciever menu to check for sound. A few other things I'd check are volume/ gain, cutoff knobs on back of sub... try another cable, are other speakers working... Also some recievers have like a power saving mode where if there is no bass in the scene ( dialogue only with no action) the subwoofer stays off, but should turn on before a bass moment like an explosion or music or something.. I guess it's an energy saver? Can be turned off through the menus I think. I hope this helped in some way. Stay safe. Oh, I have a sony dh750 and a dn 860, each has their own subwoofer, different rooms different setups.
Sorry, there was a problem. Please try again later.Hi Art, We are sorry for the inconvenience. Let's try to isolate your audio issue with the subwoofer when connected to your STR-DH770 by following the steps below: • Check that this subwoofer and components are connected correctly and securely. • Turn the LEVEL of your SACS9 clockwise to turn the volume up. • set the value of CUT OFF FREQ control to maximum (200Hz). • Reset the level. If the problem is still occurring, please try following the steps provided on this link https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh770/articles/00024783. Should you need more assistance, please email us at [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BestBuy Username: Telephone Number: Issue: Model Number: We're looking forward to your message! Sincerely, Romeo Sony Social Support
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