“We bought a Sony str-dh590 receiver and the sa-cs9 sub woofer to go with it. We connected the subwoofer to the receiver using the manufacturer mono audio cable. The woofer is on (green light), volume is up, but no sound. What’s going on?”
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Hi Mitch, Thank you for choosing our SACS9 Active Subwoofer. We are sorry to hear that you are having issues with the subwoofer having no sound. For this, please check that this subwoofer and components are connected correctly and securely. Turn LEVEL clockwise to turn the volume up. Reset the level. You may also check and run Auto Calibration on the STRDH590 or select the correct speaker pattern. Please check this link for more information on the Auto Calibration. https://helpguide.sony.net/ha/strdh59/v1/en/contents/TP0001559209.html Regards, Carl
Sorry, there was a problem. Please try again later.Two possibilities: There is a volume control on the back of the subwoofer which might be turned down The receiver may not be set to the right option in which case it might not be sending the audio to the speaker
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