“What do the settings need to be on the back of this sub when used with Sony - 7.2-Ch. with Dolby Atmos 4K Ultra HD A/V Home Theater Receiver model # STRDH790? My receiver keeps going into protect mode and shutting off when the sub is turned on.”
Answer This Question
1-3 of 3 Answers
I have the volume at 50%. I do not have the power save activated ( I have a power strip that slaves the subwoofer power to the receiver, so when I shut off the receiver, the power to the subwoofer goes off.) Frequency at 200. Phase set at normal.
Sorry, there was a problem. Please try again later.Sony.... You didn't come even close to answering my question about the sub. And you gave me a broken link. Thanks for nothing.
Sorry, there was a problem. Please try again later.Hi SonyGeek, Thank you for bringing this to our attention, and we are sorry for the inconvenience. Let's try to isolate your PROTECT error message by following the steps provided on the links below: https://helpguide.sony.net/ha/strdh79/v1/en/contents/TP0001553199.html https://www.sony.com/electronics/support/audio-components-receivers-amplifiers/str-dh790/articles/00025095 If this does not help, please email us at [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: BestBuy Username: Telephone Number: Issue: Model Number: We're looking forward to your message! Sincerely, Romeo Sony Social Support
Sorry, there was a problem. Please try again later.