A:AnswerHi, davidma65445765476!
We are sorry to hear this. You may follow the suggestions from this page to isolate the issue: https://helpguide.sony.net/gbmig/44801901/v1/eng/contents/11/02/01/01.html. Perform a power cycle if still unresolved: https://www.sony.com/electronics/support/articles/00032723.
Regards,
Vincent
A:AnswerHi, Candy! We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com so we can further assist you. ~Ralph
A:AnswerHi mahi, We would like to know more about the issue and help you out. Kindly send us an email at socialsupport@am.sony.com including my name and this post in the email. ~Ralph
A:AnswerHi ,
I have faced same kind of issue , Please check the batteries first if it is not working replace the batteries with new one . The issue gets resolved if you use new batteries.
A:AnswerYou can use both LR6 (size AA) alkaline batteries and HR 15/51: HR6 (size AA) Nickel-Metal Hydride batteries for this camera
Alkaline batteries have a shorter life compared to the Nickel-Metal Hydride
batteries. For this reason, the power may turn off even though the remaining
charge indicator shows sufficient battery life remaining.
Battery performance differs greatly depending on the manufacturer and the type
of battery, and in some cases the battery life may be significantly shorter. This is
especially true at low temperatures, and you may not be able to shoot at
temperatures below 5°C (41°F).
Do not mix new and old batteries
Please read more information about each type of batteries and their precautions via pdf link below
page 164-166 https://docs.sony.com/release/dsc-h300_cyber-shotuserguide_en.pdf
A:AnswerHi Ethan, You may follow the suggestion from this article and see if the issue will be fixed: https://www.sony.com/electronics/support/articles/00014909
Regards,
Vincent
A:AnswerHi Jayjay, They are the same. The B at the end of the model means "black". DSC-H300 is the model number without specifying its color.
Regards,
Vincent
A:AnswerHi lisajoy, Yes. Using the PlayMemories Home software, you can import images from the camera to a Mac computer: https://helpguide.sony.net/gbmig/44801901/v1/eng/contents/09/index.html
Regards,
Vincent
A:AnswerHi Sissy, To transfer photos from the camera to a laptop, you may use the PlayMemories Home software: https://support.d-imaging.sony.co.jp/www/disoft/int/download/playmemories-home/win/en/index.html
Regards,
Vincent
A:AnswerThis is not a DSLR. This is nothing remotely resembling a DSLR. Turn and go in the opposite direction, this is not the droids, I mean camera you are looking for. It is painfully slow and what images you do take, you don’t know if it they will be in focus. The LCD display is horrible so you think the images are good until you load them on something with high resolution and realize that half if not more are all out of focus. I have tried everything I know how to prevent this and I have reduced the out of focus issue to one in three images out of focus instead of 7 out of 10.
A:AnswerHi Photogirl, We'resorry to hear about this. Please refer to this link for further help, https://www.sony.com/electronics/support/articles/00029179 and https://www.sony.com/electronics/support/articles/00025395. Regards, Jen