will not play a dvd it has played many so I cleaned it with philips dvd laser ens cleaner disk, but will still not play.
I have done this before and it has always worked what else can I do?

Question

bike2 · Accepted Answer

I don't know my dvd player has not done this to me.

SonyListens · Answer

Hello, thank you for your message. That is unfortunate you are experiencing some difficulties with your DVD player. To troubleshoot your unit, check this link: https://us.en.kb.sony.com/app/answers/detail/a_id/39279. Best regards, Oscar.

Answered by SonyListens 11 years ago

“will not play a dvd it has played many so I cleaned it with philips dvd laser ens cleaner disk, but will still not play. I have done this before and it has always worked what else can I do?”

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