“I just bought this lens to go with my Sony A6500. Attached it, and my camera is saying it cant recognize the lens. Any tips? Do I have a dud? Or am i missing something?”
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Hi, AMcK! You may follow the steps from this article to isolate this issue: https://www.sony.com/electronics/support/articles/00073473 If you are unable to resolve your concern, please email us at [email protected] with the following details: Name: BestBuy Username: Model Number: Issue: Telephone Number: Best Time to Call: Sincerely, Vincent Sony Social Support
Sorry, there was a problem. Please try again later.I would take both your camera and lens back to the store for demonstration and go from there. Its plug and play.
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