“Why won't my headphone connect to Bluetooth when my Bluetooth is turned on??”
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Hi Kate, We're sorry to hear that your having issues using the Bluetooth function. You may check the links below for troubleshooting steps to help isolate the issue: https://us.en.kb.sony.com/app/answers/detail/a_id/49391 https://us.en.kb.sony.com/app/answers/detail/a_id/41452 ~Ralph
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