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Hi Flamingo, We're sorry to hear about the issue you're having. If you are unable to see the display or if the display does not light up, please try to reset the unit. Follow the steps below for more information. https://helpguide.sony.net/has/mhc-v13/v1/en/contents/TP0002736369.html If you have completed all of the steps and the issue is not resolved, service may be required. Please refer to this link for more information. https://us.esupport.sony.com/support/s/service?language=en_US Regards, Sam
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