“It might sound silly but with the issues popping up such as startup and frequent RF channel pop up on sound bar menu then sub giving weird pop sounds. My product arrived with no branding labels on top of sound bar glass. Did BB sent me a used item?”
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Hi Hpg, We are sorry to hear that you are experiencing issues with your HTA7000. We would like to provide assistance regarding your Sony soundbar. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Case ID: Issue: Regards, Carl
Sorry, there was a problem. Please try again later.This sounds suspect! New product should’ve came with peel off decal by the menu buttons. Keep in mind that they do offer “open box items” or could’ve been a return which BB thought was unopened and didn’t inspect and resold.
Sorry, there was a problem. Please try again later.If you can I would return it.
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