“How do I get support? Sony is not helping me. They don't reply to emails or social media.”

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• Hi Thomasr1950, We are sorry to hear about your experience. We would like to reach out and assist you with your issues and make this a better experience for you. May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl

  Answered by SonyListens 3 years ago

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• If under warranty, call the Sony support number, should be in your documentation. If not under warranty, call Geek Squad.

  Answered by FSTASNTZ 3 years ago

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