Questions & Answers

Name: Sony - HT-G700 3.1 Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X - Black
Brand: Sony
SKU: 6403902
Price: 151.99 USD
Rating: 4.3 (1513 reviews)

Sony - HT-G700 3.1 Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X - Black

Model:: HTG700; |
SKU:: 6403902

User rating, 4.3 out of 5 stars with 1513 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 118 questions

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QuestionThis only has 1 hdmi input? So I can’t hook up my Apple TV n my PlayStation thru the sound bar? Or does it just pay to go with HTZ9F
Asked 5 years ago by Billy.
- Answer As long as the Sound Bar is plugged into the ARC HDMI on your TV you can plug all your devices into your TV and they will still use the sound bar. I have PS4, XBOX, Apple TV, and Nintendo all plugged into TV and my sound bar plugged into the HDMI that say ARC and all devices play through sound bar. Hope this helps
  Answered 5 years ago by dlowen
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QuestionHow does the HTG700 not properly support 4k passthrough? If I turn on Dolby Vision on my 2019 Shield TV, I can't play any DV titles from Netflix or Disney+ Using the cables supplied with the soundbar and have the HDMI port set to Enhanced.
Asked 5 years ago by Matt.
- Answer I actually got it resolved. It turns out even the HDMI cables supplied with the bar are not adequate. I purchased some 48 gbps HDMI 2.1 cables from Amazon, and, after I hooked up the bar using those, everything has been working fine now. No more audio drops, DV titles on Netflix and D+ all play perfectly. Not sure why this made a difference, as the cables work on my other 5.1.2 system with my Yamaha RX-A1080. Those same cables do not work with the soundbar however. My guess is it's something to do with the HDCP handshake on your G700. Either way, it's working now.
  Answered 5 years ago by Matt
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QuestionWhats the main difference between this one and HTZ9F 3.1 Sony soundbar?
Asked 5 years ago by AJ.
- Answer The htz9f you can add speakers.this sound bar you can't.
  Answered 5 years ago by Semtecguy
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QuestionDoes dolby atmos work via bluetooth? or do you have to use hdmi?
Asked 5 years ago by Chris.
- Answer Hi there, Thank you for your inquiry! Unfortunately, no. For the Dolby Atmos feature, you will need to connect the HT-G700 using eARC. The eARC allows transfer of the signals of the object audio content, such as Dolby Atmos - Dolby TrueHD and DTS:X, or multichannel LPCM content using an HDMI cable by connecting the system and a TV compatible with eARC. For best results, please make sure to enable eARC of the TV and the Soundbar. I hope this helps! -Carl
  Answered 5 years ago by SonyListens
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QuestionCan this sound bar be placed on a table that is 28 inches wide? Is wall mounting preferred?
Asked 5 years ago by Bevi.
- Answer It could but would hang over about 4 1/2 inches on either side. If that’s all I had I’d get a cheap wall mount and do that. It would look better to me.
  Answered 5 years ago by DomesticDiva
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Questioncan I hook this up to a 4 k tv
Asked 5 years ago by spiderman.
- Answer Yes, via an HDMI or HDMI ARC port on your television.
  Answered 5 years ago by Steve
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QuestionCan you hook up additional speakers to this soundbar?
Asked 5 years ago by Silvestre.
- Answer No you cannot.
  Answered 5 years ago by Semtecguy
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QuestionCan hdmi cable hook up with hdmi arc to hdmi earc
Asked 5 years ago by Ck2.
- Answer Hi Ck2, thank you for your question. Yes, you can hook up the soundbar's HDMI EARC to HDMI ARC which will give sound. However, the bandwidth restrictions of ARC will mean you won't be able to experience the high bitrate audio that eARC can provide. EARC can be switched on/off for this unit. ~Earl
  Answered 5 years ago by SonyListens
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QuestionIs soundbar wall mountable? If yes what kit do you need. Thanks
Asked 5 years ago by TK.
- Answer Hi TK, Yes, this unit can be mounted on the wall. No specific kit is required. Please follow the step by step procedure on this link on how to mount your soundbar to the wall: https://www.sony.com/electronics/support/res/manuals/5013/c617d547e6b6b0e2ecfe0fbdb69b919c/50130581M.pdf (page 13). -Sam
  Answered 5 years ago by SonyListens
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QuestionDoes anyone else have an issue with the sound going staticky and noisy for no reason when watching TV? The only way to correct the problem is to change channel, then return it to the original channel that had the problem. It happens on all tv channels.
Asked 3 years ago by LAgurl.
- Answer Hi LAGurl, Thank you for choosing Sony. We are sorry to hear that you are experiencing issues with the sound quality on certain channels using the HTG700. We'd love to troubleshoot and isolate the issue and make this a better experience for you. In the meantime, please follow these steps to troubleshoot the issue. Unplug the Soundbar power cord and plug it back in 1. Turn off the soundbar. 2. Unplug the power cable from the wall outlet. 3. After one minute, replug the power cable back to the wall outlet. 4. Turn on the soundbar. Verify if this resolves the issue. - Disconnect the HDMI cable or the optical digital cable and then reconnect it - Disconnect the cable from the soundbar and playback device and then reconnect the cable. If the issue is resolved, the issue may have been caused by a faulty connection with the cable. - If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it. - If there is an obstacle between the bar speaker and the subwoofer, move or remove it. - Do not cover the top of the bar speaker with metal objects such as TV frame, etc. Wireless functions may become unstable. - Locate the bar speaker and the subwoofer as close as possible May we contact you to help? If so, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
  Answered 3 years ago by SonyListens
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QuestionWHY DOES THIE SOUND BAR HAVE A DELAYED VOLUME WHEN YOU CHANGE CHANNELS OR FAST FOWARD OR REWIND. WE'RE TALKING 10 SECONDS OR MORE WITH A BRAND NEW SONY TV
Asked 3 years ago by KEARNY.
- Answer Does your original sound source use Sony's Bravia Sync? If not, you will need to connect your sound source to your new TV with an optical cable. I found this answer in a Sony publication; somewhere in Space-Time.
  Answered 3 years ago by Bubba
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QuestionI have the Bravia 55" XR A80J OLED. Using it with a sonos playbar but frustrated because the remote only works with the TV bluetooth turned OFF. Will sony soundbar fix this issue / will work without having to turn off the bluetooth?
Asked 3 years ago by Braviaconvert.
- Answer I just purchased the same exact set of Sony TV + sound bar so I can attest to the fact that they work seamlessly with each other. With the sound bar plugged into HDMI port 3 (ARC port) on the TV using the HDMI cable provided in the sound bar box, I can turn both the TV and the sound bar on/off at the same time by pushing the power button on the TV remote. With the TV set to play sound through the audio system (which is very simple to do), whatever is connected to the TV via other HDMI ports will also play its audio through the sound bar simply by switching the TV input.
  Answered 3 years ago by Gary
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QuestionHi I am planning to buy this product and hooked it with my TCL 75R635 Qled Roku. Its has and supports EARC HDMI. i would also buy a new 48Gbps HDMI Cable that supports EARC. Would i have any problem of compatibility, sounds problem? Thank you
Asked 4 years ago by Fred.
- Answer Hi Fred, Thank you for your inquiry! Great news! The Soundbar HTG700 works with HDMI eARC. The HTG700 Soundbar will be great with your TV. With the HTG700, you can immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated centre speaker for clearer dialogue. Regards, Carl
  Answered 4 years ago by SonyListens
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QuestionHas anyone experienced any issues with this soundbar and using next gen console? I'm having to choose from 120hz and Dolby Atmos... I either connect directly to the soundbar to get better sound or continue to use eARC enjoy my 120fps but lose dolby atmos
Asked 4 years ago by Kennyb.
- Answer If you're using a Sony TV with the sound bar I'm in the same boat, it's a filmWare issue that Sony is having and they are working on an update soon to fix it.
  Answered 4 years ago by AyomobyD
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QuestionHi I got the Sony A95K and sounds very nice . Would this sound bar top the TVs already very good sound. I’m look for better base. Thank you .
Asked 2 years ago by Tony2325.
- Answer Hi Tony2325! Thank you for your inquiry! Yes! the HTG700 will be a great pair with your A95K TV! The HTG700 has a rich, powerful bass sound! A powerful wireless subwoofer delivers a deeper, richer bass sound—and with simple wireless connection, where you place it is up to you. Immerse yourself in TV and movies with powerful, dynamic surround sound. Stylish and easy to use, this Dolby Atmos®️ soundbar even features a dedicated center speaker for clearer dialog. Regards, Carl
  Answered 2 years ago by SonyListens
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QuestionAre the speakers on the soundbar top firing or front firing or both? I ask because I will be mounting the soundbar directly to my Sony X90J.
Asked 4 years ago by Vipre.
- Answer Had geek squad mount speakers to 65 inch tv . They are mounted below tv and I guess are front firing with woofer below tv. Tv is wall mounted. Sounds awesome . You can connect to Bluetooth and play music from them also!!!
  Answered 4 years ago by Tony
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QuestionCan the subwoofer be wired or does it have to be wireless? I've heard a lot about the wireless signal dropping. Thanks.
Asked 4 years ago by MMnole.
- Answer Hi Noley, Thank you for your inquiry! The wireless subwoofer of the HT-G700 does not support a wired connection to the soundbar. For audio drop out, some of these issues can be fixed by simply updating the firmware of the soundbar to the latest version 1.055 this includes improvement on Bluetooth function security. However, in any case you encounter an issue, you don't have to worry because we are always here to assist you. Should you need assistance, please email the below information to [email protected] Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Model Number: Issue: Regards, Carl
  Answered 4 years ago by SonyListens
  Answer this question
QuestionI just purchased a 55" Sony Bravia TV (XBR55A8H) recently. I wanted to confirm that the HT-G700 sound system will absolutely pair via Bluetooth, and that I will not need to make the connection via HDMI.
Asked 4 years ago by RoseApothecary.
- Answer Hi RoseApothecary, Thank you for your inquiry! Yes, you can! The TV and the soundbar can be paired using Bluetooth. I hope this helps! -Carl
  Answered 4 years ago by SonyListens
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QuestionWill my Sony X950G tv remote control the sound bar as well?
Asked 5 years ago by Flamethrower.
- Answer Hi Flamethrower, Thank you for your inquiry! Yes, you can! Please make sure that the TV and soundbar have Bravia Sync enabled for this feature. I hope this helps! -Carl
  Answered 5 years ago by SonyListens
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Questioncan I connect a CD player to this
Asked 5 years ago by JoAnn1NDeland.
- Answer Yes you can. I have the DVD player hooked to it.
  Answered 5 years ago by Tony
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Showing 1-20 of 118 questions

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Questions & Answers

Sony - HT-G700 3.1 Channel Soundbar with Wireless Subwoofer and Dolby Atmos/DTS:X - Black

Q: QuestionThis only has 1 hdmi input? So I can’t hook up my Apple TV n my PlayStation thru the sound bar? Or does it just pay to go with HTZ9F

Q: QuestionHow does the HTG700 not properly support 4k passthrough? If I turn on Dolby Vision on my 2019 Shield TV, I can't play any DV titles from Netflix or Disney+ Using the cables supplied with the soundbar and have the HDMI port set to Enhanced.

Q: QuestionWhats the main difference between this one and HTZ9F 3.1 Sony soundbar?

Q: QuestionDoes dolby atmos work via bluetooth? or do you have to use hdmi?

Q: QuestionCan this sound bar be placed on a table that is 28 inches wide? Is wall mounting preferred?

Q: Questioncan I hook this up to a 4 k tv

Q: QuestionCan you hook up additional speakers to this soundbar?

Q: QuestionCan hdmi cable hook up with hdmi arc to hdmi earc

Q: QuestionIs soundbar wall mountable? If yes what kit do you need. Thanks

Q: QuestionDoes anyone else have an issue with the sound going staticky and noisy for no reason when watching TV? The only way to correct the problem is to change channel, then return it to the original channel that had the problem. It happens on all tv channels.

Q: QuestionWHY DOES THIE SOUND BAR HAVE A DELAYED VOLUME WHEN YOU CHANGE CHANNELS OR FAST FOWARD OR REWIND. WE'RE TALKING 10 SECONDS OR MORE WITH A BRAND NEW SONY TV

Q: QuestionI have the Bravia 55" XR A80J OLED. Using it with a sonos playbar but frustrated because the remote only works with the TV bluetooth turned OFF. Will sony soundbar fix this issue / will work without having to turn off the bluetooth?

Q: QuestionHi I am planning to buy this product and hooked it with my TCL 75R635 Qled Roku. Its has and supports EARC HDMI. i would also buy a new 48Gbps HDMI Cable that supports EARC. Would i have any problem of compatibility, sounds problem? Thank you

Q: QuestionHas anyone experienced any issues with this soundbar and using next gen console? I'm having to choose from 120hz and Dolby Atmos... I either connect directly to the soundbar to get better sound or continue to use eARC enjoy my 120fps but lose dolby atmos

Q: QuestionHi I got the Sony A95K and sounds very nice . Would this sound bar top the TVs already very good sound. I’m look for better base. Thank you .

Q: QuestionAre the speakers on the soundbar top firing or front firing or both? I ask because I will be mounting the soundbar directly to my Sony X90J.

Q: QuestionCan the subwoofer be wired or does it have to be wireless? I've heard a lot about the wireless signal dropping. Thanks.

Q: QuestionI just purchased a 55" Sony Bravia TV (XBR55A8H) recently. I wanted to confirm that the HT-G700 sound system will absolutely pair via Bluetooth, and that I will not need to make the connection via HDMI.

Q: QuestionWill my Sony X950G tv remote control the sound bar as well?

Q: Questioncan I connect a CD player to this

Most-viewed items

QuestionThis only has 1 hdmi input? So I can’t hook up my Apple TV n my PlayStation thru the sound bar? Or does it just pay to go with HTZ9F

QuestionHow does the HTG700 not properly support 4k passthrough? If I turn on Dolby Vision on my 2019 Shield TV, I can't play any DV titles from Netflix or Disney+ Using the cables supplied with the soundbar and have the HDMI port set to Enhanced.

QuestionWhats the main difference between this one and HTZ9F 3.1 Sony soundbar?

QuestionDoes dolby atmos work via bluetooth? or do you have to use hdmi?

QuestionCan this sound bar be placed on a table that is 28 inches wide? Is wall mounting preferred?

Questioncan I hook this up to a 4 k tv

QuestionCan you hook up additional speakers to this soundbar?

QuestionCan hdmi cable hook up with hdmi arc to hdmi earc

QuestionIs soundbar wall mountable? If yes what kit do you need. Thanks

QuestionDoes anyone else have an issue with the sound going staticky and noisy for no reason when watching TV? The only way to correct the problem is to change channel, then return it to the original channel that had the problem. It happens on all tv channels.

QuestionWHY DOES THIE SOUND BAR HAVE A DELAYED VOLUME WHEN YOU CHANGE CHANNELS OR FAST FOWARD OR REWIND. WE'RE TALKING 10 SECONDS OR MORE WITH A BRAND NEW SONY TV

QuestionI have the Bravia 55" XR A80J OLED. Using it with a sonos playbar but frustrated because the remote only works with the TV bluetooth turned OFF. Will sony soundbar fix this issue / will work without having to turn off the bluetooth?

QuestionHi I am planning to buy this product and hooked it with my TCL 75R635 Qled Roku. Its has and supports EARC HDMI. i would also buy a new 48Gbps HDMI Cable that supports EARC. Would i have any problem of compatibility, sounds problem? Thank you

QuestionHas anyone experienced any issues with this soundbar and using next gen console? I'm having to choose from 120hz and Dolby Atmos... I either connect directly to the soundbar to get better sound or continue to use eARC enjoy my 120fps but lose dolby atmos

QuestionHi I got the Sony A95K and sounds very nice . Would this sound bar top the TVs already very good sound. I’m look for better base. Thank you .

QuestionAre the speakers on the soundbar top firing or front firing or both? I ask because I will be mounting the soundbar directly to my Sony X90J.

QuestionCan the subwoofer be wired or does it have to be wireless? I've heard a lot about the wireless signal dropping. Thanks.

QuestionI just purchased a 55" Sony Bravia TV (XBR55A8H) recently. I wanted to confirm that the HT-G700 sound system will absolutely pair via Bluetooth, and that I will not need to make the connection via HDMI.

QuestionWill my Sony X950G tv remote control the sound bar as well?

Questioncan I connect a CD player to this