“I use this sound bar with the Sony OLED A8H (55"). On occasion, the sound bar loses audio. I replaced the HDMI cable that came with the bar with a 48 Gpbs HDMI cable---no change. And exchanging the sound bar with another HT-G700 didn't help either.”
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An update to my question. I use the Sony OLED A8H for streaming and Blu Ray 4K playback only. The TV is not connected to cable or satellite. The HT-G700 sound bar periodically loses audio but only with certain streaming apps. Hulu tends to be the most problematic. Drop outs also occur with Netflix and Amazon Prime. I have not had sound bar drop outs with HBO Max, Disney +, Vudu or Blu Ray/4K physical media playback. Also no issues with the OLED A8H internal speakers.
Sorry, there was a problem. Please try again later.Not happy with this purchase. It was VERY expensive and doesn’t work and crackles and loses sound all the time. I’m on my second one let’s see if this one works..it’s embarrassing when company is over and this happens s when I spent 500.00 on this!
Sorry, there was a problem. Please try again later.Hi Erik, we're sorry to hear that you have an issue with your SONY units. Good to hear that you are also using a SONY tv, so you can utilize the BRAVIA TV Connection Guide. You may check the link below: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-g700/articles/00231150 If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: ~Earl
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