“I bought the disc version, but it came without the code for download the game. Can the store do something about it or do I have to resign myself to the fact that you sold me an incomplete item? And this version is more expensive than the regular one.”
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It's a small-ish 4 and 3/4 inch x 5 and 3/4 inch piece of paper with the same picture of God of War Ragnarok that is on the outside of the PS5 box. In the upper left hand corner of the piece of paper it says PS5 in white letters. The backside of the paper is white, with a gray strip across the top that says "Scratch here for PIN #". When you are opening up the PS5 box, it is VERY easy to lose! It can fall down in-between the various pieces of cardboard, it can get caught in the foam packing, it can fall completely out of the box onto the floor, etc. Go back to your box and its packing materials, pull all of the packing materials out one by one and scour everything very closely. It can even fall down inside the outer layer paper wrapping. Look at everything very closely. I'm sure you will find it. I thought mine was missing the game voucher too. Then I went back and looked thru the boxes and packing materials and found it stuck inside the styrofoam packing material.
Sorry, there was a problem. Please try again later.There should be a voucher code inside. Unfortunately you may have to take it as a loss but if you return it with the return policy if they have it available as stock they should be able you to exchange it for you
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