My son tried to use the gift card and it did not work. When we called the number on the card they stated it was not activated yet. Can you please help? null

Question

LDW72 · Accepted Answer

could try going online.

user160841 · Answer

once you purchase the card the code is shown on the back. You should instruct your son to pull up exactly what he is trying to buy off the ps5 game store & then  copy the code from the back.

Mom2018 · Answer

I would contact the store you purchased it from. Take your receipt with you.

Flossy · Answer

Go to the store where the card was purchased at with a receipt to confirm activation.

Fahim · Answer

Take it back

BlessHerHeart · Answer

Take the card to Best Buy, they will activate it. Every once in a while Best Buy fails to activate cards that are shipped out. That is why I prefer to purchase game cards in the store, rather than online.

Answered by BlessHerHeart 4 years ago

Verified Purchase

CraDal10 · Answer

The store activates it once you buy it.I would takeit back to store or did you forget to scretch the back have to enter those numbers.

BirddogVa · Answer

Did you purchase the gift card? Once your purchase the gift card it is activated at the store.

Gamer20 · Answer

You need to return to the store they’re the ones that need to upload the game once you pay for it save your receipt otherwise it’s in your email if you have email to Best Buy

“My son tried to use the gift card and it did not work. When we called the number on the card they stated it was not activated yet. Can you please help?”

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