I bought this speaker for my dance studio. Monday it works fine. I plug it in at night after class. Tuesday it makes it halfway through the night. I plug it ion at night. Thursday not working. What is going on? null

Question

SonyListens · Accepted Answer

Hi MIssyK, Make sure that the CHARGE indicator lights up in orange while charging. Charging is completed in about 5 hours and the indicator should turn off when fully charged. Please follow the additional guidelines and steps on this link to resolve the issue: https://helpguide.sony.net/speaker/srs-xb41/v1/en/contents/TP0001599391.html

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

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Sincerely,
Sam

“I bought this speaker for my dance studio. Monday it works fine. I plug it in at night after class. Tuesday it makes it halfway through the night. I plug it ion at night. Thursday not working. What is going on?”

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