1-1 of 1 Answer
Hi, WestPalmdaleClient! We are sorry to hear the issues with your player. Try to follow the guide from this link to isolate the remote contro issue: https://www.sony.com/electronics/support/articles/00132426. If you are unable to resolve your remote concern, please email us at [email protected] with the following details: Name: Amazon Username: Model Number: Issues: Telephone Number: Sincerely, Vincent Sony Social Support
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