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Hi Esg! Thanks for sending your question. We're happy to help! There isn't a dedicated "Mute" button on the WH-ULT900N headphones. To mute yourself during a call, you’ll need to use the controls on your phone or computer screen. However, you can quickly hear your surroundings without taking them off by covering the right ear cup with your palm. This lowers your music volume immediately so you can talk to someone nearby. Find more information here: https://helpguide.sony.net/mdr/2981/v1/en/contents/TP1001293743.html Thanks for considering Sony products! Best regards, Estefany
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