Questions & Answers

Q: QuestionDo these headphones offer active noise cancelling?

• A:Answer Yes, these headphones have active noise cancelling feature.

Q: QuestionIs a carrying case included with these headphones?

• A:Answer Yes, a carrying case is included with these headphones.

Q: QuestionCan these headphones be folded for portability?

• A:Answer Yes, these headphones have a foldable design for portability.

Q: QuestionHow long does it take to fully charge the battery?

• A:Answer It takes about 3.5 hours to fully charge the battery.

Q: QuestionIs active noise cancelling available on this headphone?

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Yes, active noise cancelling is available on this headphone.

Q: QuestionWhat is the maximum wireless range for these headphones?

• A:Answer The maximum wireless range for these headphones is 32 feet.

Q: QuestionCan these headphones be folded for portability?

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Yes, these headphones have a foldable design for portability.

Q: QuestionDoes this headphone come with a carrying case?

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Yes, this headphone comes with a carrying case.

Q: QuestionWhat is the maximum wireless range of this headphone?

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer The maximum wireless range of this headphone is 32 feet.

Q: QuestionAre these headphones adjustable?

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Yes, these headphones have an adjustable headband.

Q: QuestionDoes this headphone have a microphone?

• A:Answer Yes, this headphone has a built-in microphone.

Q: QuestionDoes this headphone have a microphone?

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Yes, this headphone has a built-in microphone.

Q: QuestionHow long does the battery last on this headphone?

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer The battery lasts for 30 hours on this headphone.

Q: QuestionAre there physical volume control buttons on the headphones or are they touch? How many devices can be connected at a time via Bluetooth? Thx.

Asked 2 years ago by Gadgetmang.

• A:Answer Hi JB, Thank you for your question. Volume can only be adjusted on the headphones by using the touch controls. You can connect 2 Bluetooth devices simultaneously (multipoint connection). Feel the incredible power of sound and bass with ULT WEAR. Press the ULT button and find yourself at the center of your music wherever you go. With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music. Enjoy uninterrupted listening with our cutting-edge technology, with up to 30 hours of battery life. -Ralph

  Answered 2 years ago by SonyListens

  
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Q: QuestionAre these headphones good for Gym use? I’ve noticed that when i wear headphones and i tend to sweat, the leather around the ear seems to start coming off.. Thanks!

Asked 1 year ago by Filly.

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Hi Filly, Thank you for your question. While the ULT WEAR headphones don’t have an IPX rating, simple workout routines like walking shouldn’t be of concern. If you sweat a lot or for more serious workouts, you may want to consider the WF-C500, WF-1000XM4, or WF-1000XM5. Feel the incredible power of sound and bass with ULT WEAR. Press the ULT button and find yourself at the center of your music wherever you go. With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music. Enjoy uninterrupted listening with our cutting-edge technology, with up to 30 hours of battery life. -Ralph

  Answered 1 year ago by SonyListens

  
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Q: QuestionHello- Do these offer control over how much noise cancellation /transparency is set? I want noise cancellation in some environments but want to be aware of my surroundings in others.

Asked 4 months ago by Friend.

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Thank you for contacting Sony, Friend. Yes, the transparency mode is fully adjustable. Using the Sony | Headphones Connect app, you can fine-tune the level of ambient sound you want to let in. This lets you select a high level to hear your surroundings clearly or a lower level for a bit more focus. Within the app, there is also a "Focus on Voice" setting in Ambient Sound Mode. This prioritizes human speech, which is perfect for needing to hear announcements or have a quick conversation without removing the headphones. You can easily switch between full Noise Cancelling and Ambient Sound Mode using the dedicated NC/AMB button on the headset itself. We appreciate your interest in Sony products. Should you require any further assistance, please don't hesitate to reach out for support here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Best regards, Gus, Sony North America Customer Support

  Answered 4 months ago by SonyListens

  
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Q: QuestionDoes they work with watching movies on tv?

Asked 1 year ago by TMJ.

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Yes. Make sure it is connected with the bluetooth on the device you are using.

  Answered 7 months ago by EllenVerified Purchase

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Q: Questionare these headphones good for phone calls?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Yes they’re very clear

  Answered 1 year ago by AnthonyVerified Purchase

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Q: QuestionCan this be used in the gym. I sweat a lot and I just want to slip if I should worry about them slipping off of me when I’m working out.

Asked 1 year ago by Gymjunkie.

This question was asked about the related product: Sony - ULT WEAR Wireless Noise Cancelling Headphones - Black

• A:Answer Hi Gymjunkie, Thank you for your question. While the ULT WEAR headphones don’t have an IPX rating, simple workout routines like walking shouldn’t be of concern. If you sweat a lot or for more serious workouts, you may want to consider the WF-C500, WF-1000XM4, or WF-1000XM5. Feel the incredible power of sound and bass with ULT WEAR. Press the ULT button and find yourself at the center of your music wherever you go. With two microphones in each earcup and Dual Noise Sensor technology to capture ambient sound, you can block outside noise everywhere you go, so the only thing you hear is your music. Enjoy uninterrupted listening with our cutting-edge technology, with up to 30 hours of battery life. -Ralph

  Answered 1 year ago by SonyListens

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)