A:AnswerThese are hands down, one of the best wireless headphones I've owned.
Personally, I wouldn't feel comfortable taking these to the gym because of how premium the look and feel. But, this is nit to say you couldn't. Just know these headphones are not sweat-proof / resistant or waterproof / resistant. Hope this helps.
A:AnswerHi mickey, Thank you for your inquiry! The WH1000XM4 is not moisture resistant and it is not waterproof. If water or foreign matter enters the headset, it may result in fire or electric shock. In particular, be careful in the following cases.
When using the headset near a sink or liquid container
Be careful that the headset does not fall into a sink or container filled with water.
When using the headset in the rain or snow, or in locations with high humidity
When using the headset while you are perspiring
If you touch the headset with wet hands, or put the headset in the pocket of a damp article of clothing, the headset may get wet.
Hope this helps!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Regards,
Sam
A:AnswerHi there, Thank you for your inquiry! If you are referring to the NFC (Near Field Communication) this is a technology enabling short-range wireless communication between various devices, such as smartphones and IC tags. Yes, you can. For more information on NFC feature, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752796.html?search=nfc
I hope this helps.
Regards,
Carl
A:AnswerHi there, Thank you for your interest in the Sony WH-1000XM4. To better assist you, please contact your dealer/Bestbuy as they are best equipped to respond to your concern.
Regards,
Sam
A:AnswerHi Melody, Thank you for your inquiry! The WH-1000XM4 engineered for all day use! WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them! The slider of the headphones can also be used to get a more perfect fit for your everyday use!
I hope this helps!
Regards,
Carl
A:AnswerHi AkamaiGuy,
Thanks for your inquiry. The supplied headphone cable is approx. 1.2 m (47.25 inches). Using third-party cables may work. However, full operation is not guaranteed. For optimum performance, it is recommended to use the supplied headphone cable of the WH1000XM4.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
-Ralph
A:AnswerHi there, Thanks for your inquiry! Yes, the carrying case, replacement parts, and accessories can be obtained from Sony Parts and Accessories partner, Encompass parts. Please refer to the link below for more information.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00006688
Regards,
Sam
A:AnswerMine broke as I was taking them off. And there are a lot of reviews on Reddit, Sony community and even on Best Buy about the issue with the hinge breaking while putting it on or taking it off. Go with apple! They have better customer service and they repair defects with their products quickly.
https://us.community.sony.com/s/question/0D54O00006tvLpwSAE/wh1000xm4-hinge-broken-from-normal-use?language=en_US
