Questions & Answers

Name: Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
Brand: Sony
SKU: 6428314
Price: 279.99 USD
Rating: 4.7 (3156 reviews)

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

Model:: WH1000XM4/L; |
SKU:: 6428314

User rating, 4.7 out of 5 stars with 3156 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 41-58 of 58 questions

Ask a Question

QuestionI want to buy the Sonys, attach a V-Moda BoomPro, and connect to the Xbox Series X controller via a 3.5mm headphone jack. Will the volume controls on the earcup still work? Also, will I experience a 3D-audio/Surround Sound effect when connected via 3.5mm?
Asked 5 years ago by Joe.
- Answer Volume control still works.
  Answered 3 years ago by Audiogeek
  Answer this question
QuestionWhen are they going to be on sale for black friday?
Asked 5 years ago by conan.
- Answer Just watch. AMZN recently had Prime Day and they were at $248
  Answered 4 years ago by Heard
  Answer this question
QuestionWhat days does the Black Friday sales start.
Asked 5 years ago by Conan.
- Answer Friday, November 25
  Answered 3 years ago by BOBROSS
  Answer this question
QuestionHow long will sales be for these headphones or when will they start or what days they exist.
Asked 5 years ago by Conan.
- Answer That depends and varies by store. And what type of sale? Refurbished ones are on sale right now (05/20/22) on Amazon. Stores often have sales based on inventory and when the company decides. Just check your local store to see what types of items they will be putting on sale. Or do a Google search for a sale on this item.
  Answered 3 years ago by StaceyC
  Answer this question
QuestionWill these headphones support the virtual surround features on ps5 when connected via 3.5m jack on the remote? How about bluetooth adapter?
Asked 5 years ago by SenorGato.
- Answer I use mine with my PS5 and they do great
  Answered 4 years ago by Zach
  Answer this question
QuestionI play everything through my Sony receiver. The model number of the receiver is STR DN 1070. Will I be able to use these wirelessly? If not, how long is the included cable to plug into the speaker jack?
Asked 5 years ago by HELP.
- Answer They are Bluetooth headphones.
  Answered 3 years ago by RayRay8
  Answer this question
QuestionDo the XM4 headphones require an app to work/function and if so, is the app compatible with the Samsung Galaxy S7?
Asked 5 years ago by Dan.
- Answer App is not necessary for using these. There is option for the app and it has a lot more functions available and sound adjustments.
  Answered 3 years ago by Audiogeek
  Answer this question
Questionare these compatible with smart tv
Asked 5 years ago by patty.
- Answer Yes
  Answered 4 years ago by Hermanh
  Answer this question
QuestionIs Sony headphones shown here better sound quality than beats headphones the solo pros?
Asked 5 years ago by Shae.
- Answer I would say they should be on par or better. Also this have the best noise cancelation on the market
  Answered 5 years ago by Theguy
  Answer this question
QuestionIs the sound quality better using the wired connection vs BT LDAC when using Hi Res audio files/player?
Asked 3 years ago by Gjoy.
- Answer Hi Gjoy, Thank you so much for your inquiry! You can enjoy Hi-Res quality audio on both wired or wireless connection on the WH-1000XM4. Please note that for you to enjoy High-Resolution Audio music or use functions such as noise canceling/Ambient Sound Mode, you need to turn the headset on. For reference on using the WH-1000XM4 using headphone cables, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752734.html Regards, Carl
  Answered 3 years ago by SonyListens
  Answer this question
QuestionI have a parent that is hard of hearing and plays the television very loud. He watches on a Smart TV, so I assume that he can use this headset to connect to the TV via Bluetooth. Can he also pair a second Bluetooth device (Android phone) at the same time?
Asked 4 years ago by Flash411.
- Answer Hi Flash411, thanks for your inquiry. Yes, these headphones can be connected to an A2DP (Advanced Audio Distribution Profile) capable Smart TV via Bluetooth. Note: Some TVs will support Bluetooth for headphones and some will not. This entirely depends on the specific model you use. If your Smart TV doesn’t support Bluetooth for headphones but has Headphone audio out (3.5mm/Aux) port then you can utilize the headphones wired or purchase a 3.5mm-to-Bluetooth adapter to make it functional. I hope this helps! -Sam
  Answered 4 years ago by SonyListens
  Answer this question
QuestionCan you turn the proximity sensor off?
Asked 4 years ago by nukr.
- Answer I don’t think so
  Answered 4 years ago by Hermanh
  Answer this question
QuestionAre these Microsoft Teams certified?
Asked 4 years ago by MSTeamsUser.
- Answer No
  Answered 3 years ago by RayRay8
  Answer this question
QuestionCan these headphones be used on airplane to watch THEIR inflight movies?
Asked 6 months ago by Froggy.
- Answer Yes
  Answered 6 months ago by Misty8
  Answer this question
QuestionMy PC doesn't have Bluetooth, it's not an old rig by any means, but i need to pick something that will help these cans perform at their best while listening to music, or participating in calls with coworkers. Do you have anything you all would recommend?
Asked 4 years ago by Eddy.
- Answer Use a Bluetooth transmitter plugged into your sound card you should be able to find it right here at Best Buy
  Answered 4 years ago by CaseyS
  Answer this question
QuestionCan these headphones work for smaller heads? Are there any accommodations for small heads?
Asked 2 years ago by Madeleine.
- Answer My head is pretty big but they fit perfectly I’m not sure how a small head would work the ear part covers my whole ear and my ears are pretty big
  Answered 2 years ago by JuanC
  Answer this question
QuestionSony - WH-1000XM4 has no ring tone when receiving an incoming call. Sounds function as expected while listening to audio books or music, but while receiving an incoming call the headphones go silent and reduce or disable the noise cancelling function.
Asked 3 years ago by phurious.
- Answer Hi phurious, Thank you for choosing Sony. When an incoming call arrives, a ring tone will be heard from the headset, and the indicator (blue) flashes quickly. You should hear either of following ring tones, depending on your smartphone or mobile phone. Ring tone set on the headset Ring tone set on the smartphone or mobile phone Ring tone set on the smartphone or mobile phone only for a Bluetooth connection If you are not hearing the ring tone, please make sure to set them on your mobile device When receiving a call by operating smartphones or mobile phones, some smartphones or mobile phones receive a call with the phone instead of the headset. With an HFP or HSP connection, switch the call to the headset by holding your finger to the headset’s touch sensor control panel until it switches, or by using your smartphone or mobile phone. For more information, please check out our Help Guide link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752785.html Regards, Carl
  Answered 3 years ago by SonyListens
  Answer this question
QuestionHaving issues receiving calls. The ring is not heard. When I slide the volume up using my finger on the earpiece, I get volume. But each time a new call comes in, the volume gets lower and lower until eventually, you won't hear the call coming in.
Asked 4 years ago by urbangirl211.
- Answer Check your settings, the meeting application may have the ringer on a secondary audio source that may not be in use. Each application is different but is typically in the General or Audio sections. Hope this helps!
  Answered 3 years ago by Jordan
  Answer this question

Showing 41-58 of 58 questions

Best-selling headphones

Apple - AirPods Pro 3, Wireless Active Noise Cancelling Earbuds with Heart Rate Sensing Feature - White

User rating, 4.8 out of 5 stars with 4860 reviews.

Your price for this item is $249.99
Apple - AirPods 4 - White

User rating, 4.7 out of 5 stars with 7425 reviews.

Your price for this item is $99.99
The comparable value for this item is $129.99
Apple - AirPods 4 with Active Noise Cancellation - White

User rating, 4.7 out of 5 stars with 4920 reviews.

Your price for this item is $149.99
The comparable value for this item is $179.99
Apple - EarPods (USB-C) - White

User rating, 4.8 out of 5 stars with 1962 reviews.

Your price for this item is $19.99
Apple - EarPods with Lightning Connector - White

User rating, 4.7 out of 5 stars with 15397 reviews.

Your price for this item is $19.99
Apple - AirPods Max (USB-C) - Midnight

User rating, 4.8 out of 5 stars with 4287 reviews.

Your price for this item is $499.99
The comparable value for this item is $549.99
JBL - Tune 245NC True Wireless Noise Cancelling Earbuds - Black

User rating, 4.6 out of 5 stars with 386 reviews.

Your price for this item is $49.95
The comparable value for this item is $109.95
Beats - Powerbeats Pro 2 True Wireless Active Noise Canceling Earbuds - Jet Black

User rating, 4.4 out of 5 stars with 1814 reviews.

Your price for this item is $235.79
The comparable value for this item is $249.99
Beats - Studio Pro - Wireless Noise Cancelling Over-the-Ear Headphones - Black

User rating, 4.7 out of 5 stars with 4590 reviews.

Your price for this item is $228.00
The comparable value for this item is $349.99
Apple - EarPods with 3.5mm Plug - White

User rating, 4.6 out of 5 stars with 18307 reviews.

Your price for this item is $19.99
JBL - Endurance Peak 3 Dust and Waterproof True Wireless Active Earbuds - 2023 - Black

User rating, 4.3 out of 5 stars with 1513 reviews.

Your price for this item is $59.99
The comparable value for this item is $109.95
Bose - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - Lunar Blue

User rating, 4.7 out of 5 stars with 2528 reviews.

Your price for this item is $279.00
The comparable value for this item is $429.00
Skullcandy - JIB USB-C Wired Earbuds - Black

User rating, 4.4 out of 5 stars with 200 reviews.

Your price for this item is $7.49
The comparable value for this item is $14.99
JBL - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black

User rating, 4.5 out of 5 stars with 576 reviews.

Your price for this item is $39.95
The comparable value for this item is $64.95
Skullcandy - Crusher Evo Over-the-Ear Wireless Headphones - Matte Black

User rating, 4.8 out of 5 stars with 3389 reviews.

Your price for this item is $99.99
The comparable value for this item is $209.99
JLab - GO Air POP True Wireless In-Ear Headphones - Black

User rating, 4.5 out of 5 stars with 7392 reviews.

Your price for this item is $19.99
The comparable value for this item is $24.99
Beats - Solo 4 Wireless On-Ear Headphones - Slate Blue

User rating, 4.7 out of 5 stars with 5374 reviews.

Your price for this item is $149.99
The comparable value for this item is $199.99
Skullcandy - Dime 3 True Wireless Earbuds - Black

User rating, 4.3 out of 5 stars with 224 reviews.

Your price for this item is $20.99
The comparable value for this item is $34.99
Sony - MDREX14AP Wired Earbud Headphones - Black

User rating, 4.4 out of 5 stars with 8109 reviews.

Your price for this item is $9.99
The comparable value for this item is $19.99
JBL - Live 770NC Wireless Over-Ear Headphones with True Adaptive Noise Cancelling - 2024 - Black

User rating, 4.7 out of 5 stars with 435 reviews.

Your price for this item is $119.95
The comparable value for this item is $219.95

Questions & Answers

Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue

Q: QuestionI want to buy the Sonys, attach a V-Moda BoomPro, and connect to the Xbox Series X controller via a 3.5mm headphone jack. Will the volume controls on the earcup still work? Also, will I experience a 3D-audio/Surround Sound effect when connected via 3.5mm?

Q: QuestionWhen are they going to be on sale for black friday?

Q: QuestionWhat days does the Black Friday sales start.

Q: QuestionHow long will sales be for these headphones or when will they start or what days they exist.

Q: QuestionWill these headphones support the virtual surround features on ps5 when connected via 3.5m jack on the remote? How about bluetooth adapter?

Q: QuestionI play everything through my Sony receiver. The model number of the receiver is STR DN 1070. Will I be able to use these wirelessly? If not, how long is the included cable to plug into the speaker jack?

Q: QuestionDo the XM4 headphones require an app to work/function and if so, is the app compatible with the Samsung Galaxy S7?

Q: Questionare these compatible with smart tv

Q: QuestionIs Sony headphones shown here better sound quality than beats headphones the solo pros?

Q: QuestionIs the sound quality better using the wired connection vs BT LDAC when using Hi Res audio files/player?

Q: QuestionI have a parent that is hard of hearing and plays the television very loud. He watches on a Smart TV, so I assume that he can use this headset to connect to the TV via Bluetooth. Can he also pair a second Bluetooth device (Android phone) at the same time?

Q: QuestionCan you turn the proximity sensor off?

Q: QuestionAre these Microsoft Teams certified?

Q: QuestionCan these headphones be used on airplane to watch THEIR inflight movies?

Q: QuestionMy PC doesn't have Bluetooth, it's not an old rig by any means, but i need to pick something that will help these cans perform at their best while listening to music, or participating in calls with coworkers. Do you have anything you all would recommend?

Q: QuestionCan these headphones work for smaller heads? Are there any accommodations for small heads?

Q: QuestionSony - WH-1000XM4 has no ring tone when receiving an incoming call. Sounds function as expected while listening to audio books or music, but while receiving an incoming call the headphones go silent and reduce or disable the noise cancelling function.

Q: QuestionHaving issues receiving calls. The ring is not heard. When I slide the volume up using my finger on the earpiece, I get volume. But each time a new call comes in, the volume gets lower and lower until eventually, you won't hear the call coming in.

Best-selling headphones

QuestionI want to buy the Sonys, attach a V-Moda BoomPro, and connect to the Xbox Series X controller via a 3.5mm headphone jack. Will the volume controls on the earcup still work? Also, will I experience a 3D-audio/Surround Sound effect when connected via 3.5mm?

QuestionWhen are they going to be on sale for black friday?

QuestionWhat days does the Black Friday sales start.

QuestionHow long will sales be for these headphones or when will they start or what days they exist.

QuestionWill these headphones support the virtual surround features on ps5 when connected via 3.5m jack on the remote? How about bluetooth adapter?

QuestionI play everything through my Sony receiver. The model number of the receiver is STR DN 1070. Will I be able to use these wirelessly? If not, how long is the included cable to plug into the speaker jack?

QuestionDo the XM4 headphones require an app to work/function and if so, is the app compatible with the Samsung Galaxy S7?

Questionare these compatible with smart tv

QuestionIs Sony headphones shown here better sound quality than beats headphones the solo pros?

QuestionIs the sound quality better using the wired connection vs BT LDAC when using Hi Res audio files/player?

QuestionI have a parent that is hard of hearing and plays the television very loud. He watches on a Smart TV, so I assume that he can use this headset to connect to the TV via Bluetooth. Can he also pair a second Bluetooth device (Android phone) at the same time?

QuestionCan you turn the proximity sensor off?

QuestionAre these Microsoft Teams certified?

QuestionCan these headphones be used on airplane to watch THEIR inflight movies?

QuestionMy PC doesn't have Bluetooth, it's not an old rig by any means, but i need to pick something that will help these cans perform at their best while listening to music, or participating in calls with coworkers. Do you have anything you all would recommend?

QuestionCan these headphones work for smaller heads? Are there any accommodations for small heads?

QuestionSony - WH-1000XM4 has no ring tone when receiving an incoming call. Sounds function as expected while listening to audio books or music, but while receiving an incoming call the headphones go silent and reduce or disable the noise cancelling function.

QuestionHaving issues receiving calls. The ring is not heard. When I slide the volume up using my finger on the earpiece, I get volume. But each time a new call comes in, the volume gets lower and lower until eventually, you won't hear the call coming in.