A:Answer@Pairing, We regret to hear you're having an issue connecting your headphones to your Macbook. Let's try to isolate and fix the problem by performing the steps provided on these links https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch510/articles/00008539, https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002404809.html. If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
A:AnswerHello, you may find this information helpful to your inquiry.
Our headphones are designed to receive an audio signal from audio devices that support the Advanced Audio Distribution Profile (A2DP) Bluetooth® profile. (Ex. Mobile phones, smartphones, music players, etc.)
I hope this helps!
Regards,
Romeo
A:AnswerNo, these headphones do not have a card slot. You can save your music on a smartphone or tablet however, and use these headphones to listen to it.
A:AnswerHi sara, You can use the supplied USB Type-C cable and a commercially available USB AC adaptor capable of supplying an output current of 0.5 A (500 mA). -Sam
A:AnswerHi Jerry, Your Bluetooth headphones should automatically cancel out the sound from your TV when connected via Bluetooth. However, the operation may vary depending on the connected Bluetooth device(TV, Smartphone, computer, etc.). Refer to the operating instructions supplied with your Bluetooth device. -Sam
A:AnswerHi Phil, Unfortunately, the E395 Walkman doesn't support Bluetooth. These headphones will work with Walkman that supports Bluetooth connection. As a suggestion, please refer to this link for a list of Sony Walkman that supports Bluetooth: https://www.sony.com/electronics/walkman-digital-music-players/t/walkman -Sam
A:AnswerHi NAJ, Good news! It will definitely work with Windows 10 or Surface Pro computer. Please refer to this link for pairing procedure: https://helpguide.sony.net/mdr/whch510/v1/en/contents/TP0002402824.html -Sam